Before You Connect
Have your property already created and setup on Booking.com
Be sure your property's rooms are single bookable units. (ex. 2 apartments in the same building). We do not support hotel like operations for which the inventory for a room type is greater than 1. To find out more click here.
Click on Rates & Availability > Open/Close Rooms, be sure that "Open" is selected > then Save.
Remove all of the rates plan you have in place by clicking Rates & Availability > Rate Plans.
Add a new rate plan back, making sure it only has a single guest rate (not one that is based on the number of guests), as is detailed here.
Once this is done, you will be able to connect to Hospitable.com!
Go to the Connected accounts page
Click on the Connect with Booking.com button
Verify your Booking.com setup
Provide (or confirm) your Booking.com linked email address
Configure a markup rate to push prices from the Hospitable.com calendar
Note: You must begin the connection process through Hospitable.com
Note: There can only be one channel manager configured per property. If you are currently using another channel manager, it will have to be removed to be able to connect to Hospitable.com.
Login and go to the property you want to connect
Click on Account, then Connectivity provider
Search for Hospitable.com (may be found as Smartbnb) and set it as your connectivity provider
Select Reservations, prices and availability for the connection type, then click Next.
Check that the Contact Person Email matches your Booking.com account email (You will have provided that email address to Hospitable in the previous stage).
Accept the XML agreement. (You may not have to do that if you have already used another provider in the past).
Be sure that Connect Automatically to the Provider is selected, then click on Next.
We will send you a notification via email as soon as we are able to import your listings.
In Your Email
After your listings are imported, we will send you an email confirmation with a unique email address generated for each property to set as a Special Request Contact.
Find the "[ACTION REQUIRED]" email to finish the setup of your property
Follow the instructions in the email
Once completed, you will be able to receive messages that are sent from guests from that point in time onward. Old messages will only be received if there is new activity within the conversation.
You are now fully connected! 🎉
Learn how to manage your pricing through the Hospitable calendar, here.