Hospitable.com and Airbnb have an official integration! New customers after September 2, 2021 will automatically be using this new integration. If you signed up and connected your Airbnb account before this, you may be on the older unofficial integration.

With the new Airbnb integration, primary listing admin accounts must be connected to Hospitable.com. If you are the co-host of an account, you must also invite the listing admin to connect their account to Hospitable.com. This is not required if you are setup under Airbnb Teams

Here are a few key differences between these two integrations:

Feature

Unofficial Integration

Official Integration

Invite hosts to connect directly to your Hospitable.com account

✖️ Not Available

✔️ Available

See and respond to Airbnb support threads

✖️ Not Available

✔️ Available

Metrics exports

✔️ Available

✔️ Reservations export.

✔️ Reviews export
✖️ Payouts export

Stealth Mode

Limited (only available if enabled previously)

✖️ Not available

Email notifications when guest ID is not verified

✔️ Available

✖️ Not available

Did this answer your question?