The integration between Hospitable.com and Autohost allows you to screen your guests and identify risky reservations ahead of time to avoid potential damages or liabilities. With the integration in place, you can choose to delay your scheduled messages until the guest has been verified on Autohost.

How do I set up the integration?

On Autohost

  1. Go to Settings

  2. Go to the API tab

  3. Under API Keys, click Create key if you don't have one yet

On Hospitable.com

Enter your API key:

  1. Go to Apps

  2. Select Autohost

  3. Paste your API key

  4. Click Save

Enable Autohost verification in your scheduled messages:

  1. Go to Guest experience.

  2. Click on Messaging rules in the left sidebar.

  3. Click on the messaging rule you want to edit

  4. Scroll down to Settings and check Require guest verification

When guest verification is enabled, the message will be delayed until we receive confirmation from Autohost that the guest has been verified.

Where can I see the verification status of my guest?

In your Hospitable.com inbox, the verification status can be seen on the conversation thread with the guest. Below the reservation details, you will find an Autohost section where four possible statuses will be displayed:

  • Pending - not yet automatically verified, or manually approved

  • Approved - verification is manually approved

  • Verified - verification is automatically verified

  • Declined - verification is declined

You can click on the verification status which will take you to the reservation's details on Autohost in case you need to attend to it.

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