The integration between Hospitable.com and Autohost.ai allows you to screen your guests and identify risky reservations ahead of time to avoid potential damages or liabilities, as well as process security deposits and send contracts / rental agreements.
With the integration in place, you can choose to delay your scheduled messages until the guest has been verified on Autohost.
Note that our integration requires you to have your own Autohost account. Due to the complexity of Autohost account setup, we have been told that they are currently unable to provide accounts for hosts with fewer than 25 properties.
How do I set up the integration?
On Autohost
Go to Settings
Go to the API tab
Toggle over to API keys
Under API Keys, click Create key if you don't have one yet
On Hospitable.com
Enter your API key:
Go to Apps
Select Autohost
Paste your API key
Click Save
Enable Autohost verification in your scheduled messages:
Go to Guest experience.
Click on Messaging rules in the left sidebar.
Click on the messaging rule you want to edit
Scroll down to Settings and check Require guest verification
When guest verification is enabled, the message will be delayed until we receive confirmation from Autohost that the guest has been verified.
Where can I see the verification status of my guest?
In your Hospitable.com inbox, the verification status can be seen on the conversation thread with the guest. Below the reservation details, you will find an Autohost section where four possible statuses will be displayed:
Pending - no decision yet
Approved - verification is manually approved
Verified - verification is automatically verified
Declined - verification is declined
You can click on the verification status which will take you to the reservation's details on Autohost in case you need to attend to it.