Manual bookings are those created by the user through the +Add booking button within the Hospitable app. There is a distinction to be made from Direct bookings which are placed by the guests through the Direct site or widget.
To alter a manual booking while on the Calendar page:
Click on the reservation.
On the right-hand panel that appears, click on Edit reservation.
Apply the necessary changes.
Note: changes to the Total amount will only be visible to you. Payment processing is not available for Manual bookings so you will need to collect extra charges directly from the guest.Click Update booking.
To alter a manual booking while on the Inbox:
Search for the guest name or reservation code.
Click on the thread.
On the left-hand panel click on Edit reservation.
On mobile: click on the 3 dots on the top-right corner to display the panel.Apply the necessary changes.
Note: changes to the Total amount will only be visible to you. Payment processing is not available for Manual bookings so you will need to collect extra charges directly from the guest.Click Update booking.