What is a multi-inventory or hotel setup?
If you are a hotel that sells two or more of the exact same room, then you will usually have that set up as one listing on Booking.com, with an inventory of two or more. This is the so-called multi-inventory or hotel set-up.
Hospitable is not able to work with a hotel inventory type of set-up. All listings must have an inventory of no greater than one!
On the Booking.com calendar page, this is represented as “Rooms to sell”. This number must be at one.
What if I have multiple different rooms under the same listing to sell?
If you have one apartment that you rent out as a whole, and it has three bedrooms, then you still set your inventory to one on Booking.com.
However, if your property is set up in a way that guests can either book one room or multiple room at the same time, then we do support his kind of set up!
On your listing page on Booking.com, you will need to add a Room for each one of the rooms that you sell.
To do this, go to:
Booking.com > Extranet
Select your listing
Go to Property > Room details
On that page, you create a new room for the listing
If your Booking.com listing was already connected to Hospitable, then you will need to resync the connection to pull in the newly added rooms.
To do this, go to:
Hospitable > Connected accounts
Click on "Edit" next to your Booking.com channel
Select "Re-sync"
This will pull in the new rooms from Booking.com.
Those will appear as separate Booking.com listings, and new properties will be created for those on Hospitable.
Make sure to merge those listings with the properties that house their corresponding listings on Airbnb, Vrbo, and Agoda.