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How to Contact Us

Learn how to reach us if you have questions or feedback!

Kelly avatar
Written by Kelly
Updated over a week ago

We know how crucial it is to get your questions answered promptly, and to share feedback and thoughts on our product. You can start a discussion with us using the instructions below.

How you can reach us:

Contact Support

  • By email: email [email protected]

  • By chat: open the chat icon on the bottom left of your account and click on Send us a message


Explore the Help Center

You can also explore our Help Center for quick and efficient answers to your questions.

  • Navigate to the Help section by clicking Help on the left-side menu of your account

  • At the top of the page, type your question in the search bar to find relevant articles and quick answers to your questions!


Book an Office Hours Call with Product or Engineering

To share feedback or ideas with our product or engineering teams, you can book an office hours call:

Important: if you're encountering an issue, please reach out to the Support Team via email or chat first.

  • Navigate to the Help section by clicking Help on the left-side menu of your account

  • Click Give Feedback

  • Select Book an Office Hours Call

  • Add the event to your calendar, and we’ll see you then!


Ask Questions and Share Feedback Live on our Town Hall

  • We meet live on Zoom every other Wednesday at 9:00 am PT for one hour, which includes time for questions from attendees

  • You can download our iCal event calendar to join us live


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