We know how crucial it is to get your questions answered promptly, and to share feedback and thoughts on our product. You can start a discussion with us using the instructions below.
How you can reach us:
Contact Support
By email: email [email protected]
By chat: open the chat icon on the bottom left of your account and click on Send us a message.
💡 Tip: To close the chat box, click the down arrow in the bottom-right corner.
Explore the Help Center
You can also explore our Help Center for quick and efficient answers to your questions.
Navigate to the Help section by clicking Help on the left-side menu of your account
At the top of the page, type your question in the search bar to find relevant articles and quick answers to your questions!
Book an Office Hours Call with Product or Engineering
To share feedback or ideas with our product or engineering teams, you can book an office hours call:
Important: if you're encountering an issue, please reach out to the Support Team via email or chat first.
Navigate to the Help section by clicking Help on the left-side menu of your account
Click Give Feedback
Select Book an Office Hours Call
Add the event to your calendar, and we’ll see you then!
Ask Questions and Share Feedback Live on our Town Hall
We meet live on Zoom every other Wednesday at 9am PT / 12pm ET for one hour, which includes time for questions from attendees
Community Page
We now have a community page where you can connect with other hosts, share best practices, ask questions, help others, and much more!
You can access the community page here: https://community.hospitable.com/
Or on your Hospitable account: click Community on the left-side menu of your account
Security Concerns
For any concerns related to account or data security, please e-mail [email protected] directly.