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How to Contact Us

Learn how to reach us if you have questions or feedback!

Kelly avatar
Written by Kelly
Updated over a week ago

We know how crucial it is to get your questions answered promptly, and to share feedback and thoughts on our product. You can start a discussion with us using the instructions below.

How you can reach us:

Contact Support

To get in touch with our support team:

  • Navigate to the Help section by clicking Help on the left-side menu of your account

  • Click Contact Support

  • Select Ask a Question

  • Click the option that is most applicable to you:

  • Type out your question, making sure to include as many details as possible! The more-detailed you can be, the faster we can help.

    • Examples: if you're reaching out about your calendar, please provide a screenshot of your calendar on the related booking platform. Other helpful things to include are reservation codes, the name of the messaging rule, the error you're encountering, etc.


Book an Office Hours Call with Product or Engineering

To share feedback or ideas with our product or engineering teams, you can book an office hours call:

Important: if you're encountering an issue, please reach out to the Support Team.

  • Navigate to the Help section by clicking Help on the left-side menu of your account

  • Click Give Feedback

  • Select Book an Office Hours Call

  • Add the event to your calendar, and we’ll see you then!


Ask Questions and Share Feedback Live on our Town Hall

  • We meet live on Zoom every other Wednesday at 9:00 am PT for one hour, which includes time for questions from attendees

  • You can download our iCal event calendar to join us live


Explore the Help Center

You can also explore our Help Center for quick and efficient answers to your questions.

  • Navigate to the Help section by clicking Help on the left-side menu of your account

  • At the top of the page, type your question in the search bar to find relevant articles and quick answers to your questions!

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