Hospitable's thermostat integration makes it easy to save on energy costs while maintaining guest comfort. Below, you’ll find information on how the integration works, available settings, valuable features, and getting started.
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Thermostat Presets
Temperature settings are automated using presets, which kick in based on bookings and vacancies. These modes help you automatically maintain optimal temperatures based on guest stays, short vacancies, and extended vacancies.
Presets
While you can customize your own presets, there are three preset modes: Occupied, Unoccupied, and Long-term Unoccupied.
Occupied Mode
Activated 2 hours before the guest's check-in time to begin warming or cooling the property to a comfortable preset temperature range. This mode will remain enabled during the entirety of the guest's reservation.
Based on your preferences, however, you may allow guests to adjust the thermostat during their reservation (for more details, jump to Guest Control Option).
Unoccupied Mode
When a guest's reservation ends, the thermostat automatically switches to an energy-saving setting. This setting maintains moderate temperatures, reducing costs while keeping the property ready for quick reactivation.
Long-term Unoccupied Mode
If there are no reservations within the next two weeks, the thermostat will switch to a deeper energy-saving mode. Long-term Unoccupied Mode will automatically switch to Unoccupied Mode two days before a reservation to gradually prepare for the upcoming guest. Two hours before the upcoming reservation, Occupied Mode will then kick in. These automations efficiently bring the property to the ideal temperature and avoid a sudden energy surge.
Note: Cleaners and maintenance teams are able to adjust temperature settings with a two-hour manual override while in both Unoccopied modes. See more here.
For more details, including step-by-step instructions for creating your own preset modes, click here.
Devices Dashboard
You can view the current preset, HVAC modes, and fan settings directly from the devices dashboard. This gives you easy access to every connected thermostat.
Inbox
In the sidebar of each guest's conversation thread, you’ll see the current preset setting, the timing of the next preset, and the property temperature. We’ve implemented a traffic light system to quickly indicate if something requires attention:
Green: Everything is operating as expected.
Amber: The temperature may be slightly off the target range.
Red: The thermostat is offline.
Key Features and Settings
Guest Control Option
Hosts can allow or restrict guest control of the thermostat during their stay by toggling a setting. When enabled, guests can adjust the thermostat as needed; when disabled, the thermostat remains locked at the preset temperature for the duration of the reservation.
Go to Devices > Settings > Thermostats to toggle the guest control setting on and off. Make sure to press Save Changes when you're done.
Automatic Override for Cleaners and Maintenance
If the thermostat is in Unoccupied or Long-term Unoccupied Mode and someone manually adjusts it at the thermostat, we’ll assume it’s a cleaner or maintenance team and allow a 2-hour override before it reverts to the preset energy-saving settings. This ensures energy savings continue without disrupting essential property visits.
Offline and Temperature Range Notifications
You can enable push and/or email notifications if the thermostat goes offline and/or if the temperature falls outside a range you select. These notifications help you proactively manage temperature and HVAC settings to maintain property conditions.
To customize these settings, go to Devices > Settings > Thermostats. Don't forget to Save Changes.
Thermostat Pricing
The Professional Plan includes 2 smart devices (lock and/or thermostat) per active property, and Mogul includes 4.
Thermostats will be charged a $5 add-on fee per month per device for each additional device.
Host Plan users must upgrade plans to access thermostats. Jump to our pricing page for more details.