The information displayed on Owner Statements or Invoices can be customized to meet your needs, only showing information that your Owner cares to see.
To customize a Statement or Invoice for a property:
Go to Operations > Owner Statements > Statements and click on an Open or In Review Statement or Invoice for the Property you want to customize.
At the top, click Customize.
Check boxes beside the information you want to show, and uncheck boxes beside the information you want to hide, then click Save.
These customizations will be saved for all Open and In Review Statements or Invoices for the relevant Property. Published Statements or Invoices for the Property will not be impacted.
Where does the "From" section come from in Owner Statement?
Depending on which toggles are enabled in the Customize panel, the "From" section at the top of an Owner Statement or Invoice will show:
Brand info: shows the brand logo and brand name. They can be set in Settings → Brand. See: Setting up Your Brand in Hospitable.
Personal info: shows your:
1. Name - This is from your user profile.
2. Your address - They can be edited on Settings → Plans & Billing → Billing details. (This is the same address used for your Hospitable subscription invoices - updating it changes both.)
3. Company name - from the business entity linked to that statement's property, under Operations → Your business