Hospitable.com

Emily Tunggala

Brandon Huetteman

Assistant

Manage your internal business operations, from day-to-day task management to accounting and owner relations.

Operations

Creating a Business

Understanding Business models

Accounting for Owners

Accounting for Managers

Accounting for Arbitrage

Understanding your Profit and Loss Statement

Connecting your accounting software with Hospitable

Understanding your Hospitable financials with QuickBooks

Deleting a Business

Create Businesses in Hospitable to customize your experience in the Operations module.

My Business

Setting up your Management Business

Applying Your Brand and Domain to your Owner's Portal

Previewing and Inviting your Owners to their Owner's Portal

What your Owners see in their Owner's Portal

This page will serve as our central resource hub for hosts participating in the Owner's Portal private pilot.

Owner's Portal Private Pilot

Highlight your performance and maintain a great relationship with your owners without the time commitment.

Owner's Portal

Learn how to set up Owner Statements on your account

Getting Started with Owner Statements

Adding Transactions

Configuring Reservation commissions

Recognizing revenue on Owners Statements

Deleting Reservation commissions

Apply a subsequent Reservation Commission Agreement to a Property

Customizing Owner Statements or Invoices

Understanding Reservations and Adjustments on Owner Statements and Invoices

Processing Adjustments for Owner Statements or Invoices

Marking a Statement or Invoice as Paid

Owner Statements

Add teammates, create tasks automatically, send notifications, and more

Operations Overview

In this article, we answer some of the most commonly asked questions about Operations.

FAQs & Troubleshooting - Operations

Kelly

Teammates can be assigned tasks and notifications, while people added in User Management have login abilities

Operations Teammates vs User Management (Secondary Users)

Create a teammate and add their contact details so they can receive notifications and/or be assigned to tasks

How to Create a Teammate

Roles are used to determine which communication and task assignment a teammate can receive

Teammate Roles

Automate communication with your cleaning team to share tasks, notifications, and calendar access

Tutorial: Set Up a Cleaning Team

Pierre-Camille Hamana

Create & Manage Your Operations Team

You can create tasks manually from the calendar, without setting up a task rule.

How to create a task manually?

What is the difference between the Teammate's iCal and Property iCal?

Create a list of to-do's for your teammate within a task.

How to add a checklist to task rules?

You can configure a preferred language for each teammate in the profile settings.

How can I change the language of notifications for my teammates?

Learn how to manually assign tasks from the calendar.

How can I manually assign a task to a teammate?

All tasks assigned to your team members can be found in the calendar.

How can I view tasks that are assigned to my teammates?

You can enable the Daily summary feature that will send an email to your teammates every morning with a summary of their upcoming tasks.

How do I send a summary of tasks to my teammates daily?

Learn more about the iCal feed for your teammates and how you can use it.

What is a teammate's iCal feed?

Automatically generate and assign tasks to your temmates.

How can I create a task rule?

You can create task rules for each team that needs it.

What types of task rules can I create?

Learn how to configure your task rules automatically assign teammates to the new tasks.

How do I automatically assign tasks to a teammate?

Jenn Tomaszewski

Create Tasks

Is there a notification rule that reminds them of upcoming tasks?

How do I send task reminders to a teammate?

Remind your cleaning team about a quick turnover by leveraging custom codes.

Tutorial: Same day turnover notification

Here are some factors to troubleshoot on your configuration when emails and SMS are not being sent for task notifications to your teammates.

Why isn't my teammate getting notified of their tasks?

SMS messages may not exceed 306 characters

Is there a character limit for SMS notifications sent to teammates?

Notification rules enable you to send automated notifications to your team members.

How to create a notification rule?

Send notifications for events, reminders, and tasks to your teammates.

What types of notifications can I send to my teammates?

You can check the logs for details about team notifications that were generated.

Where can I view the notifications sent to my teammates?

We can send you daily digest emails to help you keep track of your operations. Learn how to activate it.

Can I have an email sent to me daily that contains a list of my check-ins and check-outs?

You can create recurring tasks on weekly or monthly basis.

How can I create a recurring task?

Kristijan Laco

Notify Your Operations Team: Task Emails and SMS Texts

Find out how to see your property or teammate iCal feed to your personal calendar.

How can I add the iCal feed to the calendar on my device?

Find out how to share your teammate's task calendar

How do I send my teammate their iCal feed?

Tasks Calendar & iCals

Status page

Pricing

Hospitable status

Find answers and get help from Intercom Support and Community Experts

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