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Understanding your Hospitable financials with QuickBooks

Brandon Huetteman avatar
Written by Brandon Huetteman
Updated this week

The accounting connection with QuickBooks is included for users within the Mogul plan. The QuickBooks subscription is not included as part of the Mogul plan and requires a separate subscription.

Once you have successfully connected your QuickBooks account with Hospitable, your reservation financials and transactions are available to be synced seamlessly into QuickBooks.

This article will help you to understand what details of the financials are linked, how they are categorized, and where you can find them in QuickBooks.

What financial data is synced to QuickBooks?

Hospitable tracks financial data from reservations, transactions, and owner statements and ties these to businesses and properties via classes within QuickBooks. If your QuickBooks subscription does not have tracking categories available, you will not be able to view reports at the Business-level of Property-level. You can upgrade your accounting software to enable tracking categories if this is important to you, or consider using Hospitable's Profit & Loss Reports, which does this by default.

  • On the Business-level (designated as a parent class in QuickBooks, you will be able to track transactions that are tied to the overall Business rather than a specific property. In addition, the Business parent class in QuickBooks will include the financial data from all sub-classes under that Business parent class, however it will not be broken down by Property.

  • On the Property-level (designated as a sub-class of a parent class in QuickBooks), you will be able to track reservation financials, transactions, and details from Owner Statements that are tied to each individual Business within Hospitable. The Property sub-classes will be designated to a Business parent class in QuickBooks and the financial data in the sub-classes will be included in that Business parent class.

Class Type

Designation

Financial Data

Parent Class

Business-level

  • Transactions designated only to a business and not a specific property

  • All financial data from the sub-classes under the parent class

Sub-Class

Property-level

  • Reservation financials

  • Transactions designated only to a specific property

  • Financials within an Owner Statement such as reservation commissions, fees, and pass-through taxes

Owners and Arbitrage Type Businesses

Reservation financials are recognized in real-time and synced to QuickBooks on the day of check-in. The following data is included from the reservation financials:

  • Accommodations minus discounts

  • Reservation fees

  • Pass-through taxes

  • Upsell revenue

  • Platform service fees

  • Refunds and reimbursements (depending on if the refund or adjustment was processed on a booking after a payout had been received)

Property Manager Statement Type Businesses

For property managers who send statements (those who collect payouts on behalf of owners and send the money to them on a monthly basis), reservation financials are recognized in real-time and synced to QuickBooks on the day of check-in. The following data is included from reservation financials:

  • Property management commissions on reservations

  • Property management markup fees on reservations

  • Reservation fees earned by the property manager

  • Pass-through taxes remitted by the property manager

  • Upsell revenue earned by the property manager

  • Platform service fees owed by the property manager

  • Refunds and reimbursements (depending on if the refund or adjustment was processed on a booking after a payout had been received and applicable to the property manager's financials)

  • Amount due to the owner on reservations

Given the property manager sends an owner a statement along with any amount due to them, the property manager will need to publish and mark the monthly statement as paid to clear the amount due to the owner in QuickBooks. Once the statement is marked as paid, the amount due to the owner will be synced with QuickBooks and reversed accordingly to show that amount is no longer due.

Property Manager Invoice Type Businesses

For property managers who send invoices (those who the owner collects payouts and sends any applicable money to the property manager on a monthly basis), reservation financials are recognized based on publishing and marking statements as paid.

There is no reliance on reservation financials on check-in date but rather what data is included in the monthly invoice. Given that the revenue is recognized on a cash basis, no financial data will be sent to QuickBooks until an invoice is marked as paid. Once an invoice is marked as paid, the financial data will be synced to QuickBooks.

The following data is included from published and paid invoices:

  • Property management commissions on reservations

  • Property management markup fees on reservations

  • Property management ad-hoc fees earned by the property manager

  • Reservation fees earned by the property manager

  • Pass-through taxes remitted by the property manager

  • Upsell revenue earned by the property manager

  • Platform service fees owed by the property manager

  • Refunds and reimbursements (depending on if the refund or adjustment was processed on a booking after a payout had been received and applicable to the property manager's financials)

Refer to Marking a Statement or Invoice as Paid for additional details for both property manger types.

How is your financial data recognized and categorized?

Cash-Based Accounting

At Hospitable, our goal is to simplify the business side of hosting โ€” especially when it comes to tracking income, understanding your finances, and staying organized for tax time, which is why we have suggested the use of cash-based accounting recognition for your financial reporting.

With cash-based accounting, the method of accounting is designated that income is recognized once money is actually received and expenses are recognized once they are actually paid, regardless of the date they were incurred.

  • Income: reported on the day that you receive money

  • Expense: reported on the day you paid money

Categorizing Income and Expenses

During the configuration of syncing with QuickBooks, you will be able to map the account categories that are designated in Hospitable to a Chart of Accounts within QuickBooks.

The initial configuration provides a recommended Chart of Accounts depending on your business model type, however you can do any of the following for each account category:

  1. Accept and sync our recommendations with QuickBooks

  2. Map your existing Chart of Accounts in QuickBooks with our account categories

  3. Create your own Chart of Accounts by changing our recommended naming conventions

For more information about our recommended Chart of Accounts depending on your business model type, refer to the following help documents:

As noted above, your income and expenses from reservation financials will be automatically synced from the reservation data and/or via published and paid statements, however you have the ability to sync additional transaction and expense financials directly to QuickBooks.

Within the Transactions tab under My Business, you will be able to add transactions and expenses that are applicable to your business and/or your properties. In the current state, you can either add each transaction individually or have the ability to upload a CSV file for bulk transactions.

When adding the transaction, there is a Sync with accounting checkbox that will push transaction directly to QuickBooks based on the date selected.

For additional information, refer to Adding Transactions for additional support and help guidance.

Where is your financial data in QuickBooks?

Congratulations! Your financial data from Hospitable is now in QuickBooks, but what do you do next? Understanding where your financial information is synced in QuickBooks is extremely important to validate the accuracy of your financial reporting, be tax compliant and ready, and view necessary and important reports.

Once you are logged into the main QuickBooks dashboard, select Reports on the side bar tasks. This will allow you to view various types of reports such as Profit & Loss and Journal reports.

You have the ability to filter and favorite some of the most important reports to you. You can search the listing simply by scrolling through or typing what you would like to see. Once you have found a report you would like to save, press the star icon next to the title. The following list is a suggestion of reports that we recommend you favorite:

  • Profit and Loss: a summary of income and expenses over a period of time

  • Profit and Loss by Class: a summary of income and expenses tracked by business and/or property level

  • Profit and Loss by Month: a summary of income and expenses tracked by month

  • Journal: a detailed list of the journal entries that were synced or entered per account

Each report has the capability to be customized to your liking to show exactly what is the most important data to you. In addition, you can validate that the data is synced accurately and correctly from Hospitable by reviewing each transaction and reservation one-by-one, as needed. The best way to review this is utilizing the Journal report.

In the report, simply guide over any specific entry and select Journal Entry to open the entire entry. This will allow you to update, change, delete, or edit the entry to align with the accurate data or information.

Inside the specific journal you have selected, you can review each line item as needed. For each reservation, you will not the reservation code and dates for the reservation within the Memo box at the bottom of the screen.

While you do have the ability to adjust information, we suggest only doing so when absolutely necessary. Once a transaction has been adjusted in QuickBooks, Hospitable will not resync the data. If there is a discrepancy, review the QuickBooks configuration using this Help Document on how to connect your accounting software to Hospitable.

If you have any questions related to your QuickBooks account with Hospitable, configurations, or general accounting questions, feel free to book a call with our Accountant in Residence. ๐Ÿงฎ๐Ÿงพ

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