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Setting up a Notification Rule for New Bookings in Hospitable

How can I set up notifications for new bookings in Hospitable?

Nouran Smogluk avatar
Written by Nouran Smogluk
Updated over a week ago

Hospitable doesn't currently offer a native feature to receive notifications for new bookings. If you aren't receiving these reliably from other OTAs or want to get them from Hospitable, you can set up a notification rule for yourself.

  1. Add yourself as a teammate under Operations > Teammates. You can set your role to something like "manager".

  2. Create a notification to go to managers:

    1. Go to Operations > Notification Rules > + Add New > New Reservation notification.

    2. Select your preferred delivery method (email or SMS).

    3. Add your role, e.g. Manager, to the scope of the notification rule.

  3. Assign recipients.

    1. You can designate yourself (primary user), teammates, or other collaborators

If you aren't receiving notifications.

  • Verify that a notification rule for "New reservation" is active.

  • Ensure that you or a valid teammate is listed as a recipient.

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