PetScreening streamlines pet and animal management across properties, enabling you to maximize revenue, optimize occupancy rates, screen assistance animals, and reduce risk.
The PetScreening integration with Hospitable allows PetScreening to import properties and bookings from Hospitable. This integration ensures that guests can submit pet and animal information for a specific booking, giving you the tools to set and enforce property policies effectively.
Get started on Hospitable
Go to Apps.
Click on PetScreening.
Click on Get Started. You will be redirected to their page to sign in or sign up and continue the connection flow.
Or initiate the connection from PetScreening
Go to https://dashboard.petscreening.com to log in or create an account.
Navigate to Settings → Integrations in PetScreening.
Click Connect on the Hospitable integration tile.
A popup will appear with more information about the integration — click Link with Hospitable to proceed.
You will be brought to the Hospitable login page where you will provide your credentials.
Review the authorization for PetScreening to connect to Hospitable and if you
agree, click Authorize PetScreening.You’ll then be redirected back to PetScreening. After 1-2 minutes, you should see a message that says “Connected”.
Configure Properties, Policies, and Messaging
Go to the Properties page in the left navigation page. Review the properties imported.
Go to Settings → Policies to set up your pet policies. Setting up your pet policies here will cascade your selections to all properties imported.
If you want to customize per property, return to the Properties page and select the three-dot menu to the right of the property in the list, then click Manage property policies to set specific rules.
Now that policies are set up, you want to be sure to set up a way to send the
PetScreening Visa process to your guests. The guest’s visas are pre-populated with the property and date.Go to Settings → Messaging to explore your options.
Messaging Options to connect PetScreening to Your Guests
Each time a guest books, PetScreening generates a unique Guest URL. This link allows the guest to complete the PetScreening process for their booking. Their actions will show in the PetScreening application to ensure you are informed each step of the way.
The URL is accessible from the PetScreening Reservations page — click the
kebab menu next to a reservation and select Copy guest link if you want to manually send to a or resend as needed.
You also have these options to automatically send the link to guests:
Option 1: Autosend
Go to Settings → Guest Messaging and turn Autosend ON.
PetScreening will send their own template with the link each time a reservation is confirmed through Airbnb.
Option 2: Add Custom Code to messaging after Reservation Confirmed in Hospitable PMS
In Hospitable, insert the custom code: %guest_portal_petscreening% to your own messaging rule template.
This automatically adds each guest’s unique PetScreening reservation link into your
messages.
Important: Don’t send this message immediately after a reservation is made.
The link won’t work if it’s included in an event-triggered “New Reservation” message or one set to send immediately. Instead, use the "After a new reservation" rule and schedule it to go out at least 2 hours after the reservation is confirmed to make sure the link works properly.
Track pet approvals with email notifications to help you manage action items
Opt-in to email notifications per property to receive alerts when a pet/animal requires
approval. Clicking the email notification will take you directly to the PetScreening page where action is needed.
Final Step – Turn on PetScreening for pet-friendly properties
The last step is to ensure that Screening Settings is ON for your properties.
Only then will reservations be visible and we will start creating links for your guests to complete PetScreening based on your pet rules.
Once enabled, all active future reservations will appear. You should now
see the list of reservations with guest names and dates.
What Data is Transmitted
PetScreening uses webhooks to sync data from Hospitable.
Data Received by PetScreening from Hospitable
Property Data:
Property ID
Property name
Property address (street, city, state, zip, country)
Property type, status (active) <received, but not stored>
Pets Allowed
Thumbnail image
Booking Data:
Booking ID
Booking Status
Arrival & departure dates
Pets included in booking
Listing site
Last updated/cancelled timestamps
Guest details (ID, name, email, phone number)*IF AVAILABLE
Associated Property ID
Data Sent by PetScreening to Hospitable
Unique Guest URLs: Each booking is assigned a PetScreening Guest URL, stored
as a custom code %guest_portal_petscreening% in Hospitable. Hosts must
embed this information in a message for the guest to receive it.
This integration is built by BetterPet. For further questions or assistance with your setup, you can reach out to [email protected].