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Connect Your Hospitable Account to Porter Hospitality to Simplify WiFi Access for Your Guests

A tap-to-connect device in your property allows your guests to connect to WiFi without the hassle of passwords.

Frances Rebollido avatar
Written by Frances Rebollido
Updated yesterday

Porter Hospitality is an elegant wooden device that guests simply tap with their phone or scan to be instantly connected. You can also allow guests to be pre-connected before arrival.

The integration syncs your properties and reservations to the app, allowing it to collect the information needed to customize the experience for your guests.

Features include:

  • Automatic Location Setup: Import all your properties as Locations.

  • Guest Recognition: Greet guests by name when visits match reservations.

  • Real-time Sync: Updates within 5 minutes as your property information or bookings change.

  • Property Images: Automatically includes the first image from each property.

  • Reservation Tracking: View current and upcoming reservations for each Location.

Get started on Hospitable

  1. Go to Apps.

  2. Click on Porter Hospitality.

  3. Click on Get Started.

  4. You will be redirected to the Porter Hospitality site to complete the connection.

Or initiate the connection from Porter Hospitality

  1. Navigate to your Porter Dashboard.

  2. Select Account from the main menu.

  3. Click on Integrations.

  4. Under the Property Management section, click the Add button. A new integration entry will appear.

  5. Open the newly created integration.

  6. Click Connect with Hospitable.

  7. Sign in with your Hospitable account credentials when prompted.

  8. Configure Location Creation

    ⚠️ Important: Before performing the initial sync, decide how you want to handle Locations:
    - If you haven't created Locations yet: Leave "Create Locations for each property" turned on.
    - If you already have Locations set up: Turn off "Create Locations for each property".

  9. Click Perform initial sync to import your property data. Wait for the sync to complete.

  10. Link Existing Locations (If Applicable).
    If you turned off automatic Location creation because you already have Locations:

    1. Navigate to each Location's Info section.

    2. At the top of the page, find the Integrations section.

    3. Select the corresponding Hospitable property from the dropdown menu.

    4. Repeat for all Locations.

For further information on what happens after setup, as well as troubleshooting tips, refer to their help article on how to connect to Hospitable.

This integration was built by Ten One Design. If you need additional support, reach out to their team directly at [email protected].

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