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Configuring Reservation commissions
Configuring Reservation commissions
Emily Tunggala avatar
Written by Emily Tunggala
Updated over a week ago

If you're interested in trialing Owner Statements before upgrading to our Mogul plan, please contact our sales team at [email protected].

Reservation commissions are used to calculate property manager commissions and owner income on an Owners statement. After your initial onboarding, you can set up new Reservation commissions to apply to a property that doesn't have a commission applied yet.

Set up a new Reservation commission:

  1. Click Operations > Owner statements > Reservation commissions and click +Add New

  2. Tell us who receives the payout, you or your Owner. This defines whether a monthly Statement is generated or a monthly Invoice.

  3. Configure your Reservation commission by toggling on or off the 3 elements of a commission, depending on your agreement with Owners.

    1. Accommodation commission is the percentage that you take from the accommodation after any discounts are applied. You can configure one rate to all reservations, or configure a different rate for a specific platform. (Note: Host fees to the platform are not considered as a part of the accommodation commission calculation.)

    2. Guest fee commission is the percentage that you take from the fees paid by the guest and passed through to you. You can configure one rate for all guest fees, or set a specific rate per fee. (Note: Guest fees paid to the platform are not considered as a part of the guest fee commission. Only Guest fees paid to the host.)

    3. Flat rate per reservation is a flat rate applied per reservation. You can configure one rate to all reservations, or configure a different rate for a specific platform. For example, you can charge a flat rate only on Direct reservations, to help cover additional marketing expenses required to increase Direct reservations.

  4. Apply this Reservation commission to specific properties by checking the box besides the property that the commission applies to. You cannot have more than one active commission on a property, so only properties without existing commissions can be checked.

  5. Click Save. Now, your Reservation commission will be applied to the relevant property's reservations, and PM commission and Owner income will be calculated accordingly.

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