When you book directly, your total price may include a service fee along with the nightly rate, cleaning fees, and taxes.
This article explains where you’ll see this fee and how it is included in your booking total.
Where You’ll See the Service Fee
The service fee is shown during the booking process before you submit your request or complete payment.
You may see:
A price before fees
A full price breakdown including fees
A final total before confirming your booking
Booking checkout screen showing nightly rate, cleaning fee, service fee, and taxes listed separately
The service fee is always displayed as part of the total price.
When the Service Fee Is Charged
How the service fee is charged depends on how you complete your booking:
Booking request flow
The service fee is included in the total shown at checkout
You enter your payment details when submitting your request
The payment is only captured if the host accepts your booking
Payment link (sent by the host)
The service fee is included in the total shown in the email
You pay the full amount (including the service fee) when completing payment
Where You Can Review the Service Fee
You can review the service fee in:
The booking checkout page
The booking confirmation email
The Guest Portal (after your booking is confirmed)
The service fee appears alongside other charges in your booking.
How Service Fees Fit Into Your Total Price
Your total booking price may include:
Nightly rate
Cleaning fee
Service fee
Taxes
Each charge is shown separately so you can understand the full cost before confirming.
All fees, including the service fee, are shown before you submit or pay for your booking.
Important Things to Know
Service fees are included in the total price shown during booking
The full price breakdown is shown before you confirm or pay
The service fee is charged as part of your booking total
You can review the fee again in your confirmation email and Guest Portal