Events are any changes to the conversation status we receive from Airbnb or Vrbo.
With Hospitable, you can automate your replies to events by creating a Reply to an event messaging rule.
Please note that an event can only trigger 1 message. For example, you can only send 1 "New Reservation" message per new reservation. You would not be able to send 2 "New Reservation" messages for a new reservation.
When creating a new messaging rule, you will be able to choose an event from the following list.
New inquiry - a new booking inquiry was received.
New pre-approval - a new pre-approval was sent by the host.
New request to book - a new request to book was received.
New reservation - a reservation has been accepted
New cancellation - a reservation has been cancelled.
Expired pre-approval - a pre-approval has expired.
Inquiry/booking denied - an inquiry, or a request to book, was denied.
New special offer - a new special offer was sent.
New payment issue - an issue with the guest's payment has occurred