Guest Experience
Automate guest messaging, reviews, answer guests' common questions, and more
By Kelly and 10 others11 authors101 articles
Sending Pictures, Attachments, Documents, or Links to Guests
Automatically Pre-Approve Inquiries
Property Specific Messages
Messages For Last-Minute Bookings
Question Detection: Answer Not Sent Automatically?
Message Content Warning
Messages To Returning Guests
Edit Messaging Rules
Can I send 2 messages for the same event for the same property?
Cancel a Scheduled Message
Troubleshooting: Automated Message Was Not Sent Or Not Scheduled
What happens when a reservation is altered
Messaging Rule Settings And Options
New Inquiry Messaging Rule
New Pre-Approval Messaging Rule
New Request to Book Messaging Rule
New Reservation Messaging Rule
New Cancellation Messaging Rule
Expired Pre-Approval Messaging Rule
Inquiry/Booking Request Denied Messaging Rule
New Special Offer Messaging Rule
After A New Reservation Messaging Rule
Before Check-In Messaging Rule
After Check-In / First Morning Messaging Rule
Before Check-Out Messaging Rule
After Check-Out Messaging Rule
On A Given Day Of The Week Messaging Rule
Editing Scheduled Message
New payment issue messaging rule
Review Request Messaging Rule vs Review Rules
Automate Your Airbnb Reviews Using Review Rules
When Your Automated Airbnb Review Is Generated
When Will My Review Be Published?
Guest Reviews: Manually Sending Reviews
Manage Pending Airbnb Reviews in Hospitable
Publishing A Review On Airbnb
Leaving A Bad Review For A Guest
How can I use AI to publish reviews for my Airbnb guests?
Guest Reviews: Reviewing Booking.com Guests
Replying to Guest reviews for Airbnb and Booking.com with AI
Guest Reviews: Review Language
Creating Custom Upsells
How to Offer Paid Upsells to Your Guests
Early Check-In and Late Check-Out Upsells
Upsell Purchase Notifications
How Upsell Requests Work (Approvals & Denials)
Trip Insurance Overview
Early Check-In and Late Check-Out Upsells
Upsell Payouts & Billing FAQ
Upsell Refunds: What Happens When a Reservation Is Cancelled
Cancelling Trip Insurance & Requesting a Refund