Guest experience
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Tutorial: the sofa bed
Tutorial: requiring a phone number
Tutorial: vetting your guests
Tutorial: Answers dependant on calendar availability
What happens when a reservation is altered
Automating your messages
How do I create a unique message for each property?
Can I send scheduled messages to guests who booked last-minute?
What are the different Timing options for event messages?
Why didn't my answer send automatically?
How do I schedule a message to be sent on a specific day of the week?
What is the difference between Cancelled and Failed message status?
Why was an event message not sent to a returning guest?
Why wasn't an automated message sent to my guest?
How to send attachments, documents, or links in messages
If I edit a messaging rule, will it update existing messages already prepared for guests?
Tutorial: Adapt your booking confirmation depending on the check-in date
How can I add a picture to a scheduled message?
How do I send booking confirmation messages to returning guests?
Can I send 2 messages for the same event for the same property?
How do I change when a scheduled message is going to be sent for one guest?
How do I cancel or delete a scheduled message for one guest?
How do I create a messaging rule to automate my messages?
Can I receive or disable email notifications when a message is sent?
Which events can trigger an automatic response?
How do I edit an automatic message that is prepared for a guest?
How can I delay an automatic message?
Why was my message sent at a different time?
Why are my messages not being scheduled?
Which time zone will be used for scheduled messages?
What are the types of messaging rules available?
What are scheduled messages?