Guest Experience
Automate guest messaging, reviews, answer guests' common questions, and more
Upsells: Offering early check-in or late check-out to your guests
Upsells: Creating Custom Upsells
Sending Pictures, Attachments, Documents, or Links to Guests
How can I automatically pre-approve inquiries?
Property Specific Messages
Messages For Last-Minute Bookings
Why didn't my answer send automatically?
Message Content Warning
Messages To Returning Guests
Edit Messaging Rules
Can I send 2 messages for the same event for the same property?
Which events can trigger an automatic response?
Cancel a Scheduled Message
Troubleshooting: Automated Message Was Not Sent Or Not Scheduled
What happens when a reservation is altered
Messaging Rule Settings And Options
New Inquiry Messaging Rule
New Pre-Approval Messaging Rule
New Request to Book Messaging Rule
New Reservation Messaging Rule
New Cancellation Messaging Rule
Expired Pre-Approval Messaging Rule
Inquiry/Booking Request Denied Messaging Rule
New Special Offer Messaging Rule
After A New Reservation Messaging Rule
Before Check-In Messaging Rule
After Check-In / First Morning Messaging Rule
Before Check-Out Messaging Rule
After Check-Out Messaging Rule
On A Given Day Of The Week Messaging Rule
Editing Scheduled Message
Review Request messaging rule vs Review rules
How do I restore a deleted review?
Automate Your Airbnb Reviews Using Review Rules
3. When will my automated review be generated?
4. Can you randomize automatic reviews for my guests?
5. When will my review be published?
Can I send automated reviews manually?
Why can't I access my Hospitable account?
Publishing a review on Airbnb
Leaving a bad review for a guest
How can I use AI to publish reviews for my Airbnb guests?
How do you determine the language of the conversation with my guest?
How to change the way the language of the guest is being detected?
How does "prioritizing the language of the conversation" work?
Are short codes multilingual?
Are custom codes multilingual?
How do I change the fallback language?
What language is used to generate reviews?
What is the fallback language?
Can you detect questions in other languages than English?