Overview
To ensure your guests complete your required registration tasks, such as signing rental agreements, Hospitable will automatically send reminders to guests that have not completed the tasks.
Message Content and Timing
The first reminder is sent one day after the reservation is accepted, if the registration tasks are not complete.
The second reminder is sent two days after the reservation is accepted, if the registration tasks are not complete.
Where the message is sent
If a guest booked through Airbnb, Vrbo or Booking.com, they will receive a notification through the messaging system on those platforms.
For guests who booked via Direct or have a manual booking, they'll receive the message via email.
Viewing scheduled reminders
You can view scheduled reminders in the reservation's Activity section within the Inbox. From there, you can edit or cancel a scheduled reminder.