Hospitable.com

Custom codes help you tailor messages to different guests, reservations, and properties—without rewriting your templates each time.

Custom Codes: What They Are and How to Use Them

Why wasn't the custom code condition for "Check-in Is In [Less Than/More Than] Days" triggered?

Custom Code Condition "Check-in Is In [Less Than/More Than] Days"; How It Works

Do I always need to set a condition for my custom codes? How do I always include a custom code in a message and make it property-specific?

Custom Codes Without a Condition / Scoping Custom Codes

You can create multiple custom codes with the same name, to be used across different properties.

Creating Custom Codes With The Same Name

This article is a list of all available conditions for custom codes, so that your messages can adapt on the fly to your guests situation.

List of Custom Code Conditions

Can I use short codes inside my custom codes? What about other custom codes? Can I use other custom codes within a custom code?

Using Short Codes and Custom Codes Inside Custom Codes

Create A Custom Code

I've created a custom code, but how do I make sure it gets sent to my guests?

Adding Custom Codes To a Messaging Rule

Use custom codes to proactively offer to extend a reservation and up-sell your orphan nights.

Tutorial: Offering Extended Stay

Do you need to know your guest's flight number or communicate anything about airport transfer to guests who are likely to take a plane?

Custom Code Condition: Guest Will Take a Plane

What are custom code conditions and how are they triggered?

Custom Code Conditions: What Are They?

Are custom codes multilingual? If not, then how can I include custom codes in my messaging rules in different languages?

Custom Codes: Languages

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Pierre-Camille Hamana

Reynir Óli Smárason

Insert customized details into your messages, based on conditions set by you

Custom Codes

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