Create a Rental Agreement Template
If you need help, check out an example rental agreement.
Go to Guest Experience and open the Rental Agreements page
Click the +Add new button
Add your rental agreement text
Use short codes for dynamic content (eg.
%guest_full_name%). See list of short codes.You can format the text with headings, bullets, and the like
You do not need to add a signature block
Optional: set a length of stay condition. If you only need to collect rental agreements, for example, on bookings over 30 days, you can set "min 30 nights" as a condition.
Scope the agreement to one or more platforms and properties
Click save
Pro Tip! To avoid going back to the guest with another agreement on alterations, have language in your Agreement to note that the agreement applies to any alterations.
Update Your OTA Listing to Include your Rental Agreement
To ensure your guests are aware that they will be required to sign a rental agreement when booking, update your OTA listings to include the terms of your rental agreement.
For more information see:
Update Your Messaging Rules to Prompt Guests to Sign the Rental Agreement
To get guests to sign the rental agreement as soon as you've accepted the booking, update your New Reservation messaging rule to include a link to the guest portal.
Add the %guest_portal% short code to the message, which will be populated with a link to the Hospitable guest portal. The short code will contain the URL only, so be sure to add some context for the guest. For example:
Note: To be able to send the guest portal link in your messages to Booking.com guests, you must first “whitelist” the guest portal domain (booking.hospitable.com). You can read about how to whitelist links on Booking.com here.