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What is the difference between Short Codes and Custom Codes?

Customize Message Templates and Add Message Conditions

What is the difference between custom codes and shortcodes, and how do I use custom codes?

Why wasn't the custom code condition for "Check-in Is In [Less Than/More Than] Days" triggered?

Do I always need to set a condition for my custom codes? How do I always include a custom code in a message and make it property-specific?

You can create multiple custom codes with the same name, to be used across different properties.

This article is a list of all available conditions for custom codes, so that your messages can adapt on the fly to your guests situation.

Can I use short codes inside my custom codes? What about other custom codes? Can I use other custom codes within a custom code?

I've created a custom code, but how do I make sure it gets sent to my guests?

Use custom codes to proactively offer to extend a reservation and up-sell your orphan nights.

Do you need to know your guest's flight number or communicate anything about airport transfer to guests who are likely to take a plane?

What are custom code conditions and how are they triggered?

Can I set a language for my custom codes? If not, then how can I include custom codes in my messaging rules in different languages?

Insert customized details into your messages, based on conditions set by you

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