Rental agreements allow you to create and retain digital rental agreements with guests.

Prefer an interactive tour? Explore rental agreements here.

Once a template is created (example rental agreement), Hospitable will automatically generate a rental agreement for every applicable future reservation and add it to the Guest Portal as a registration task for the guest.

To learn how to create a rental agreement see Create a Rental Agreement.

We refer to the agreement in the Guest Portal by the document name, which defaults to "Rental Agreement".

Before signing, the guest will need to verify their identity by getting a one-time code via email or SMS. After verification, they will be able to review the agreement and add their digital signature by selecting a signature font or by manually signing the agreement using their mouse, touchpad, or touchscreen.

We capture the timestamp and other information and generate a unique document ID. This is added to the document and saved as a locked, immutable PDF.

You can view all generated agreements by clicking over to the Signed Agreements tab. Unsigned agreements will show as pending, while signed agreements will display the date and full name of the signatory. Click on any document to open the PDF and download the document.

Scheduled messages with check-in instructions will be paused automatically until the guest signs the rental agreement. This prevents the guest from having the information needed to access your property until the agreement is signed.

When scheduled messages are paused for a guest, you will receive a push and email notification. If you still want to allow the guest to check-in, you can remove the rental agreement from the reservation.

To get guests to sign the rental agreement as soon as you've accepted the booking, update your New Reservation messaging rule to include a link to the guest portal.

Add the %guest_portal% short code to the message, which will be populated with a link to the Hospitable guest portal. The short code will contain the URL only, so be sure to add some context for the guest. For example:

If the guest does not sign the rental agreement, Hospitable will automatically send reminders to the guest for you. See Guest Portal Task Reminders for more details.

Once you create a rental agreement and scope it to properties and platforms, the agreement will be added to all future created reservations automatically.

To add an agreement to an existing reservation, select the "Request new signature" button from inbox. You'll be prompted to select the agreement you want to send and personalize the message that will be sent to the guest with the link to the agreement.

To remove an agreement that has been added to a reservation, click on the pending rental agreement from the inbox or Guest Experience and select "Remove agreement."

Have a request for a feature that we're missing? Let us know! We are continuing to add additional functionality to rental agreements, including: