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Overview: Rental Agreements

Collect and retain digitally signed agreements from guests. Use short codes to dynamically generate documents for each reservation.

Andrew Schorr avatar
Written by Andrew Schorr
Updated today

Rental agreements allow you to create and retain digital rental agreements with guests.

Rental agreements are currently only available for hosts with beta features enabled.

Overview: Rental Agreements

Once a template is created (example rental agreement), Hospitable will automatically generate a rental agreement for every applicable future reservation and add it to the Guest Portal as a registration task for the guest.

We refer to the agreement in the Guest Portal by the document name, which defaults to "Rental Agreement".

Before signing, the guest will need to verify their identity by getting a one-time code via email or SMS. After verification, they will be able to review the agreement and add their digital signature by selecting a signature font or by manually signing the agreement using their mouse, touchpad, or touchscreen.

We capture the timestamp and other information and generate a unique document ID. This is added to the document and saved as a locked, immutable PDF.

You can view all generated agreements by clicking over to the Signed Agreements tab. Unsigned agreements will show as pending, while signed agreements will display the date and full name of the signatory. Click on any document to open the PDF and download the document.

Prompt Guests to Sign the Rental Agreement

To get guests to sign the rental agreement as soon as you've accepted the booking, update your New Reservation messaging rule to include a link to the guest portal.

Add the %guest_portal% short code to the message, which will be populated with a link to the Hospitable guest portal. The short code will contain the URL only, so be sure to add some context for the guest. For example:

If the guest does not sign the rental agreement, Hospitable will automatically send reminders to the guest for you. See Guest Portal Task Reminders for more details.

Upcoming

We welcome any feedback from beta users on this initial release. Our next tasks:

  • Implement logic to delay check-in messages until the agreement is signed

  • Support "optional" agreements, which can be requested for individual reservations on an as needed basis

  • Add form fields to collect additional information from the guest (like other guest names, email address, etc.)

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