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Why isn't the short code I want shown in the list of currently available short codes?
Why isn't the short code I want shown in the list of currently available short codes?

Short codes and their restrictions

Assistant avatar
Written by Assistant
Updated over a week ago

Sometimes, when searching for a Short Code with the % symbol, not all short codes will appear in the list.

Some restrictions would prevent our system from using short codes for all rules. These restrictions include platform restrictions, timing restrictions, etc. If there is some other information you would like to include, you can also always create a Custom Code.

For example: Using the short code to include your detailed address (%listing_full_address%) is not possible until a reservation has been accepted.

The short code to include directions to the listing (%listing_directions%) is only available for Airbnb guests and only after a reservation has been accepted.

Task related short codes are also available only in task-related notifications (task assigned, task updated, task cancelled).

To see a full list of what short codes we have available, their definitions, and their individual restrictions, go to the article linked here.

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