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What time format is used in automatic messages?
What time format is used in automatic messages?

We adapt the formatting of times according to the location of guests.

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Written by Assistant
Updated over a week ago

The short codes communicating check-in/check-out time support both 12h and 24h time format. We use the most appropriate format for the country your guest is coming from.

For example, if your guest is coming from US or UK, we will use the 12h format, but a guest coming from Germany will receive the check-in/check-out time information in the 24h format.

We believe this is smarter way to communicate the time format and ensure that there is no conflict in their experience - while being attentive to details.

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