At Hospitable, transparency isn't just a buzzword—it's a commitment. With our user-friendly pricing calculator, you can easily determine your expected cost based on your selected plan and the number of properties you manage.
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FAQs
Our pricing structure is comprised of two key elements:
Base Subscription: Even if none of your properties are active (or if they're all muted), you'll incur this base fee. This ensures uninterrupted access to Hospitable.
Add-Ons:
Active Properties Add-On: For each additional active property beyond the ones included in your base subscription, there's an add-on fee.
Additional Add-On Fees: Certain features may come with additional charges, such as extra smart devices beyond what's included in your plan.
Plan Options for New Subscriptions:
Host, Professional & Mogul
| Host | Professional | Mogul |
Base Price | $29 USD | $59 USD | $99 USD |
Included Active Properties¹ | 1 | 2 | 3 |
Price per Additional Property | $10.00 | $15.00 | $30.00 |
Maximum Number of Properties | 2 | Unlimited | Unlimited |
Seasonality Discount¹ | ✅ | ✅ | ✅ |
No Contract or Commitments | ✅ | ✅ | ✅ |
No Onboarding Fees² | ✅ | ✅ | ✅ |
Secondary Users | 2 max | Unlimited | Unlimited |
All Booking Channels | ✅ | ✅ | ✅ |
Unified Inbox | ✅ | ✅ | ✅ |
Metrics Dashboard | ❌ | ✅ | ✅ |
Parent-Child Property Setup | ❌ | ✅ | ✅ |
Brand Management | ❌ | Limited | Full |
Dynamic Pricing³ | ✅ | ✅ | ✅ |
Owner Statements | ❌ | ❌ | ✅ |
Owner Portals | ❌ | ❌ | ✅ |
Owner Payments | ❌ | ❌ | Coming Soon |
Accounting Integrations | ❌ | ❌ | ✅ |
AI and Automation | ✅ | ✅ | ✅ Priority Access |
Smart Device Integration (Locks & Thermostats) | ❌ | ✅ | ✅ |
Direct Booking | ❌ | ✅ Basic: 1% Premium: 4% + 3% processing | ✅ Basic: 1% Premium: 4% + 3% processing |
Build with our API | ✅ | ✅ | ✅ |
Access to Third-Party Smart Device Integrations Connect with other smart home device software in our App Marketplace. | ✅ | ✅ | ✅ |
App Marketplace | ✅ | ✅ | ✅ |
¹ Active properties & the seasonality discount: Your plan’s base price includes a set number of active properties:
Host Plan: 1 property
Professional Plan: 2 properties
Mogul Plan: 3 properties
Additional properties are billed per active property at the rate associated with your plan (see above). These fees are only charged for active properties.
Example (Professional Plan): If you add four total active properties, you’ll be charged add-on fees of $30 ($15 × 2), in addition to the base price of your plan.
Important clarification about your base subscription: Your plan’s base subscription price is always charged as long as your subscription is active (not canceled or paused), even if none of your properties are active.
² No onboarding fees: To schedule a free orientation during your trial period, click on Help and then choose “Book an Orientation.” Self-serve onboarding is also available. Paid onboarding is offered, but not required (ask your sales contact for more details about the program, or reach out to support).
³ Dynamic Pricing is included for all active properties (properties with at least one check-in during the billing cycle). If a property has no check-ins during the billing cycle and Dynamic Pricing was enabled at any point, an add-on fee of $10 USD (or the local equivalent, such as €10 EUR) will be charged.
Understanding Direct Booking Plans
Direct Booking support is an additional feature layered onto the subscription plans and involves commission-based pricing. Here's how it works:
Host Plan: No Direct booking support.
Professional and Mogul Plans:
Basic Direct Booking Plan: 1% commission.
Premium Direct Booking Plan: 4% commission + 3% processing fee (applies to each booking). The Direct booking commission percentages are independent of the subscription fee.
For customers not on the new plans (applies only to subscriptions started prior to May 1, 2024):
The Legacy Pricing Plan uses a straightforward structure to determine charges. The base rate is $40 per month, covering up to two active properties. Any additional active properties beyond the two included incur extra charges. For instance, if you have three active properties, the extra property will incur an $8 fee, totaling $48 for the month.
| Legacy |
Base Price | $40 USD |
Included Active Properties * | 2 |
Price per Additional Property | $8 and lower |
Maximum Number of Properties | Unlimited |
Seasonality Discount * | ✅ |
No Contract or Commitments | ✅ |
Secondary Users | Unlimited |
All Booking Channels | ✅ |
Unified Inbox | ✅ |
Metrics Dashboard | ✅ |
Parent-Child Property Setup | ✅ |
Dynamic Pricing | ❌ Preview only |
App Marketplace | ✅ |
Owner Statements | ❌ |
AI and Automation | ✅ |
Smart Device Integration (Locks & Thermostats) | ✅ |
Direct Booking | ✅ *Add-on (Direct Basic/ Premium) |
Build with our API | ✅
|
Access to Third-Party Smart Device Integrations Connect with other smart home device software in our App Marketplace | ✅ |
Brand Management | ❌ |
*Legacy Plan users will be subject to an add-on fee for each property published on Direct booking sites or widgets (see pricing details here), as well as for connected smart devices.
Additional Property Costs: Beyond the two included, charges are tiered—$8 for the third property, and decreasing further as the number of active properties increases.
Switching to an Annual Subscription
Hosts on the Host, Professional, and Mogul plans can choose to pay monthly or switch to an annual subscription for their plan.
Switching to an annual subscription not only streamlines your billing process but also offers a 12% discount on the standard rate of your plan. Below are the key details:
Overview of the 12% Annual Discount
The 12% discount applies when you opt for an upfront annual billing cycle. It’s a standard incentive for committing to an annual plan.
The discount is available as long as the annual billing terms and pricing structure remain unchanged.
Calculation Example: For the Professional Plan, the 12% discount is applied to the standard base price of $59/month (multiplied by 12 for the annual plan), not to any previously discounted rates. For other plans, the discount applies to their respective standard rates.
Understanding Overages on the Annual Plan
When you subscribe to the Annual Plan, you prepay for a full year of Hospitable at a set number of properties. This means you’re purchasing a yearly allowance based on the number of properties you expect to manage over the year.
However, if you add more properties than your plan includes at any point during your billing year, overages may apply.
What are overages?
An overage occurs when the number of active properties connected to your Hospitable account exceeds the number included in your Annual Plan.
For example:
Your Annual Plan includes 10 properties.
You add an 11th property mid-year.
You’ll incur an overage charge for that additional property for the remaining months of your current annual term.
Other ways in which overages are incurred
Overages can also be incurred on your account if you exceed the included number of smart devices on your chosen annual plan.
For example, if you are on the annual Professional plan and paid for 10 properties, you have 2 smart devices included per property in your subscription. In this example, that is a total of 20 smart devices.
If you add a third smart device to one of your properties, you now have 21 smart devices.
Overages will be charged on the extra smart device in line with the costs on your Professional plan.
How are overages billed?
Overages are billed on a prorated basis, meaning you only pay for the extra properties for the period they are active during your annual term.
These charges are usually added to your next invoice or billed at the end of your billing cycle, depending on your account setup.
If you later remove a property, your overage charge will automatically adjust based on the time that the property remained active.
Steps to Switch to an Annual Subscription
Option 1: Self-serve via Your Account
Log into your Hospitable.com account using a desktop device (subscriptions cannot be managed via the mobile app).
Navigate to Settings > Subscription > Your Plan.
Select the "Annual Billing" or "Switch to Annual and Save" option.
Confirm your changes to apply the 12% discount.
Option 2: Support Team Assistance
If you prefer additional help, the Hospitable support team can process your request to switch to annual billing. This includes upgrading to a new plan if necessary. They handle it entirely from their backend systems. Please note that annual subscriptions are non‐refundable.
FAQs
How much will I pay for my subscription?
How much will I pay for my subscription?
You can view your upcoming invoice total on the Your Plan page. Details regarding active properties for past and upcoming invoices are available on the Active Properties page. Note: The active property count may change throughout the month as you get new bookings.
You can also view specific active properties and associated charges by navigating to: Settings > Subscription > Active Properties, and selecting the desired invoice from the dropdown menu.
You can also visit our pricing calculator page.
What is an active property?
What is an active property?
An active property is any property that meets at least one of the following criteria during a billing cycle:
Had at least one check-in, and/or
Had Dynamic Pricing enabled at any point
How active properties are billed
Your base subscription is charged as long as your subscription remains active.
Property add-ons are only charged for properties that qualify as active during the billing cycle.
If a property is listed on multiple platforms (for example, Airbnb and Vrbo), Hospitable counts it as one active property for billing purposes as long as the listings are merged. This prevents duplicate charges for the same property.
Dynamic Pricing–only activity
If a property is considered active only because Dynamic Pricing was enabled, and there were no check-ins during the billing cycle, the active property add-on fee is $10 USD (or the equivalent in your local currency).
Will I still need to pay even if my properties are muted, inactive, or my channels are disconnected?
Will I still need to pay even if my properties are muted, inactive, or my channels are disconnected?
Yes. Your subscription base rate is charged as long as your subscription is active, even if your properties are muted, inactive, or your booking channels are disconnected.
How billing works by property status
Muting a property stops operational services.
Muted properties are not billed as add-on fees.
Inactive or free properties
You can manage listings in Hospitable without add-on charges if they are not active.
Disconnected channels or unlisted properties
Disconnecting channels or unlisting properties does not stop subscription billing.
How to stop all billing
To stop all charges from Hospitable:
Cancel your subscription, or
If you’re on the Host, Professional, or Mogul plan, you can pause your subscription instead.
How to review your billing details
To confirm which properties are being billed:
Go to Settings
Select Subscription
Open Active Properties
To download detailed invoices (including extra property or device charges):
Go to Settings
Select Subscription
Open Invoices
Note: If you regularly see add-on charges for features like smart devices or direct bookings, review whether a different pricing plan (Professional or Mogul) better fits your usage.
Do I need to select a specific plan?
Do I need to select a specific plan?
You can choose which plan best fits your needs and goals! If you change your mind later, you can switch between the Host, Professional, or Mogul plans at any time during the billing cycle, and your subscription payment will be prorated. When choosing a plan:
If you need basic property management tools (e.g., synchronizing listings): Choose the Host Plan. Please note that this plan only supports up to two properties!
If you need advanced functionality like Direct bookings, smart locks, or Google Vacation Rentals: Choose the Professional Plan.
If you manage a large portfolio of properties or require an all-inclusive solution: Choose the Mogul Plan.
Note that because the Host plan maxes out at 2 properties, users with 3 or more properties will need to mute the excess properties before continuing. Users on the Legacy plan will not be able to regain access to it after moving to the Host, Professional, or Mogul plans. You can also choose between a monthly paid plan and an annual one!
How many properties can I add to my Hospitable account?
How many properties can I add to my Hospitable account?
The number of properties you can actively manage and set up in Hospitable depends on your subscription plan.
Host: You can have a maximum of 2 properties under the Host plan. Any additional properties will be automatically muted. You can unmute and manage the properties in Hospitable once you upgrade your subscription.
For Legacy, Professional, and the Mogul plan: there's no limit to how many properties you can add to your Hospitable account.
Please note that properties beyond those included in your base plan may incur an additional fee if they are active during the billing cycle.
Is the 12% discount available at any time during the year?
Is the 12% discount available at any time during the year?
Yes, you can switch to an annual plan and receive the 12% discount at any point during the year, as long as annual billing terms remain unchanged. There is no restriction to subscribing only at specific times (e.g., end of the year).
Can I switch to annual billing on all plans?
Can I switch to annual billing on all plans?
Most plans, including the Professional Plan, offer annual billing options. However, eligibility criteria and regional policies may apply. Contact the Hospitable.com team if you encounter any restrictions.