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How to Use Inbox Filters

Use filters to display only relevant threads in the Inbox to quickly find the conversation(s) you're looking for.

Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated over 9 months ago

Filters help you organize your inbox and quickly locate the most relevant conversations.
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How to Use Inbox Filters

  1. Click +Filter at the top of the Inbox

  2. Select the filter category

    Note: Time-based filters (such as the "booked on" filter) are based on the UTC timezone.

  3. Select the applicable parameters that you want to be displayed (Example: Check In Date(s), Property, or Platform).

    Note: If you skip this step, the filter will remain visible but will not be applied until you click on it again and select a value. A filter in this limbo state will have a yellow background.

  4. [Optional] Repeat steps 1 - 3 if you'd like to apply more than one filter. The number of filters you can apply at one time is unlimited.

  5. [Optional] If you'd like to remove one or more filters, click on the x beside the filter name. Clicking on Clear will remove all applied filters simultaneously.

Tip: You can use save your common-used filters by creating Segments. Check out this article to learn more about them.

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