Support documentation
Go to Hospitable.com
Go to Hospitable.com
All Collections
Inbox
Inbox
Make the most of your unified inbox.
Jenn Tomaszewski avatarPierre-Camille Hamana avatarAlyssa Ward avatar
By Jenn and 4 others5 authors19 articles

Getting started


Star a conversation
Accept & Send Alteration Requests
How can I pre-approve an inquiry from the inbox?
Using AI for Responses in your Inbox
How do I change a guest's name (or preferred name)?
Resolving conversations
How can I create a new segment from the Inbox?
How to remove (or archive) old inquiries?
How do I use filters in the inbox?
How can I search for guests in the inbox?
Can I send a message from the inbox to a group of guests?

Vetting your guests with Insights


Can I see reviews from guests from the inbox?
Can I check the verification status of a guest from the Inbox?
Why does it say a guest is Not verified on the thread Insights but their profile on the booking channel says they are verified?
Can I identify returning guests from the inbox?
Can I see if a guest booking a property is a local?
What does the "Chance of booking" indicator mean?

Managing automated messages


How do I change the language of the conversation?
How do I change which host account to send messages from?
Support documentation
  • Status page
  • Pricing
  • Facebook
  • Twitter
  • LinkedIn