All Collections
Inbox
Make the most of your unified Inbox
How to Search the Inbox
How to Use Inbox Filters
Save Inbox Filters Using Segments
How to Clean Up Your Inbox View by Resolving Conversations
Mark a Conversation as Important by Starring it
How to Remove or Archive Inquiries
Mass Message Multiple Guests at the Same Time From the Inbox
How to Pre-Approve an Inquiry from the Inbox (Airbnb Only)
Overview: Guest Conversation Thread Video Tour
Change a Guest’s Name or Nickname
How to Quickly Identify Returning Guests
How to Change the Language of a Guest Conversation
The “Chance of Booking” Indicator
Reply to Guests with AI-Suggested Replies
Improve AI accuracy with the Knowledge Hub
Replying to Guest reviews for Airbnb with AI
Can I see reviews from guests from the inbox?
How to View a Guest’s Verification Status from the Inbox
My Guest is Verified, but Thread Insights Says “Not Verified”
Airbnb: How to Quickly See if Your Guest is a Local
Airbnb: How to Change the Host Account Messages Are Sent From