Hospitable.com

Kelly

Search the Inbox by guest name, email, phone number or reservation code or to find the conversation thread you're looking for

Use filters to display only relevant threads in the Inbox to quickly find the conversation(s) you're looking for.

Quickly organize inbox by saving your most common filters as "segments"

You can place conversations that no longer need your current attention in a special "resolved" folder

You can "star" key conversations to quickly find them in the future

You can send a personalized mass message to a selected group of guests

You can pre-approve inquiries from Airbnb via the inbox or the conversation thread!

Let us guide you through a tour of our guest conversation thread

Save time by drafting a response to your guest's last message using our integration with ChatGPT.

Choose how Hospitable detects the language of a conversation and manually change the language of the templates to be sent to a guest

You can update the name of a guest to better personalize automated messages

Hospitable makes it easy to identify a guest who has stayed with you before

Focus your efforts on the guests that are most likely book by using the Chance of Booking Indicator.

Guest Insights on the inbox thread shows reviews received by the guest.

You can quickly see if a guest has verified their identity right on the Inbox thread

Explaining how discrepancies in Guest Insights can occur.

For Airbnb guests, a “Local Guest” badge is displayed for those who live within close proximity to the listing.

For Airbnb co-hosted listings with more than one connected account, you can change the sender of manual and automated messages.

You can enable push notifications on your web browser or mobile app (iOS or Android).