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How to Remove or Archive Inquiries
How to Remove or Archive Inquiries
Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated over 2 months ago

All reservations with the status of Inquiry (including those that have been responded to) can be found using the Inbox filter for Inquiries, and on the main dashboard.

Once the status of an Inquiry changes (for example, if the reservation is accepted), it will no longer be included under these sections.

To remove these from view, you can archive inquiries.

How to Archive Inquiries

To archive inquiries from your inbox, contact support through our help chat or by emailing [email protected]. We can clear these inquiries for you.

What Archiving Inquiries Does

Archiving inquiries doesn’t delete the message threads; rather, their status will be changed from Inquiry to Expired. The message threads will remain accessible in your Inbox.

This is applied to all message threads that have the Inquiry status at the time this action is completed.

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