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How to Use Inbox Filters

Use filters to display only relevant threads in the Inbox to quickly find the conversation(s) you're looking for.

Written by Pierre-Camille Hamana
Updated over a year ago

Filters help you organize your inbox and quickly locate the most relevant conversations.
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How to Use Inbox Filters

  1. Click +Filter at the top of the Inbox

  2. Select the filter category

    Note: Time-based filters (such as the "booked on" filter) are based on the UTC timezone.

  3. Select the applicable parameters that you want to be displayed (Example: Check In Date(s), Property, or Platform).

    Note: If you skip this step, the filter will remain visible but will not be applied until you click on it again and select a value. A filter in this limbo state will have a yellow background.

  4. [Optional] Repeat steps 1 - 3 if you'd like to apply more than one filter. The number of filters you can apply at one time is unlimited.

  5. [Optional] If you'd like to remove one or more filters, click on the x beside the filter name. Clicking on Clear will remove all applied filters simultaneously.

Tip: You can use save your common-used filters by creating Segments. Check out this article to learn more about them.

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