A pre-approval lets an inquiring guest know that your listing is available to them on their requested dates. Once you've pre-approved the guest, they can complete their booking without requiring further action from you.
You can pre-approve inquiries:
Manually from the Inbox
Manually from the Guests' conversation thread
Automatically via the New Inquiry Messaging Rule (instructions can be found here)
Pre-approvals will give guests 24 hours to finalize their booking with you.
Requests to book on Booking.com
“Request to book” is sometimes also referred to as “inquiry”, but it should be noted that these are two different events, relating to different event messaging rules. In fact, the Booking.com request to book feature is treated as an “Inquiry” on Hospitable, and the “New inquiry” event messaging rule should be used to communicate to guests when they request to book your property.
You can read more about requests to book and Booking.com here.
How to Pre-Approve Inquiries
From the Inbox
Navigate to the Inbox
Click on the green Pre-approve button alongside the guest's message
From the Conversation Thread
Opent the guest's conversation thread
Select pre-approve
⚠️ Limitations
While we can pre-approve inquiries from Airbnb, we can't extend or decline the pre-approval. You'll need to do this directly on Airbnb.