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Mark a Conversation as Important by Starring it
Mark a Conversation as Important by Starring it

You can "star" key conversations to quickly find them in the future

Pierre-Camille Hamana avatar
Written by Pierre-Camille Hamana
Updated over a week ago

Starring a conversation helps you quickly find and return to important conversations, such as those related to high-value bookings or sensitive guest interactions.

How to Star a Conversation

  1. Open the guest's conversation thread from the Inbox

  2. Click on the Star icon next to the guest's name


View Starred Conversations

  1. Navigate to the Inbox

  2. On the left panel, click on Starred to view the Starred conversations segment

  3. You will see a list of all Starred conversations
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โ€‹Note: Starred conversations will also appear in the main inbox


Unstar a Conversation

  1. Open the conversation in the Inbox

  2. Click on the Star icon next to the guest's name in a starred conversation

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