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Mark a Conversation as Important by Starring it
Mark a Conversation as Important by Starring it

You can star key conversations to quickly find them in the future.

Pierre-Camille Hamana avatar
Written by Pierre-Camille Hamana
Updated over a week ago

Whether it’s due to a high-value booking or a sensitive conversation with a guest, starring a conversation allows you to get back to it quickly.

Star a conversation

  1. Open the conversation in the Inbox .

  2. Click on the 'Star' icon next to the guests name, the conversation is now starred.

Unstar a conversation

  1. Open the conversation in the Inbox.

  2. Click on the 'Star' icon next to the guests name on a starred conversation, this will unstar the conversation.

Viewing starred conversations

  1. Navigate to the Inbox.

  2. On the left panel, click on 'Starred' to view the Starred conversations segment.

  3. You will see a list of all Starred conversations.

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