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How to Search the Inbox
How to Search the Inbox

Search the Inbox by guest name, email, phone number or reservation code or to find the conversation thread you're looking for

Kelly avatar
Written by Kelly
Updated over 2 months ago

You can search for guest threads by typing one of the following in the search bar located at the top-right corner of the Inbox:

  • Reservation code

  • Guest name

  • Email (if available)

  • Phone number (if available)

Tip: Typing just part of the search criteria (names, phone numbers, emails) will populate the threads that match your search query. For example, typing "Jan" will bring up Janice Jones, Jane Smith, and Jannette Nichols.

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