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Reply to Guests with AI-Suggested Replies
Reply to Guests with AI-Suggested Replies

Save time by drafting a response to your guest's last message using our integration with ChatGPT.

Alyssa Ward avatar
Written by Alyssa Ward
Updated over a week ago

It's quick and easy to draft responses to your guests using our integration with ChatGPT AI.

1. Open any guest conversation in your Hospitable Inbox, and click the 'Suggest with AI' button from the Compose section of the screen.

2. Hospitable will only take a couple of seconds to draft a response based on the message most recently sent by the guest, your property details, including amenities you offer, the location of the property, guest information, etc.

3. Once the response is generated, you can review and edit the message before sending it to your guest. You can also select Improve with AI to rewrite a message, even if it's just bullet points that you provide as guidance.

4. Don't like the new response? Click Undo to go back to the previous. When you're ready, press Send!

Do more with AI

Apart from using AI in the Inbox to craft and improve message, you can also...

Additional AI features coming down the road...

We do not have specific release dates set for these features, but we'll let you know when they're released.

  • Supporting more questions for more automated answers.

  • Generating messaging rules with limited user prompts,

  • Reducing the setup time of many existing features.

  • Highlighting conversations based on sentiment analysis.

    Sentiment analysis picks up on how a guest is feeling. By integrating this, we could alert you of conversations when the guest feels particularly emotional or upset.

Note: If you subscribed before October 2022 and are on a legacy Hospitable subscription plan, you will need to upgrade your base subscription plan to $40 USD (or your currency equivalent) to continue using unlimited Suggested Replies using AI in your Inbox.

You can update your subscription by going to Settings > Subscription > Upgrade. After selecting Upgrade, you will be presented with a targeted offer based on your current base subscription fee. There is no per-property fee or price increase for Suggested Replies.

If you subscribed to Hospitable after October 2022 and your base subscription fee is $40 USD (or equivalent), you will continue to get access to unlimited Suggested Replies.

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