Why do I need to merge my properties together?
Merging properties tells Hospitable which listings from different channels represent the same physical unit and should be treated as one.
If you list the same property on multiple platforms (for example, Airbnb, Booking.com, or Vrbo), merging those listings ensures Hospitable manages them as a single property across your calendar, inbox, guest experience, operations, and billing.
This helps you:
Prevent double bookings
Keep calendars, including pricing and availability, in sync
Manage all listings for the same unit from one place
Use Sync
What does merging properties do?
When listings are merged, the calendars for the merged properties become unified, ensuring any changes in availability, pricing, or minimum night stays made on the Hospitable calendar or coming from a third-party dynamic pricing tool are automatically synced across platforms.
Moreover, existing reservations from all listings are integrated into a single calendar view, which allows hosts to monitor all bookings in a more centralized manner.
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How to Merge
Click on Properties on the left-side menu.
Tick the checkbox to the left of the properties' names you wish to merge (you can merge two or more properties at once).
Click the Merge button that appears at the bottom.
If you have an Airbnb listing, this action will merge the other selected properties into the property where the Airbnb listing is.
⚠️ Listings that are in the same building, but are not the same physical unit should NOT be merged into a single property. Merging those will mean that we will sync reservations across the two units, blocking dates that you don’t want to be blocked.
If you rent out an entire physical unit, as well as individual rooms in that physical unit, then you can set up a Parent/Child relationship for those units. You can read more about that here.
Potential Errors
We pay extra care to ensure only the correct listings are combined. For this reason, you may be unable to merge properties until you fix the following issues.
Hospitable will prevent properties from being merged if:
They do not represent the same physical property: the listing addresses don’t match. If properties have different physical addresses, you must first edit the addresses on your connected booking platforms (e.g., Airbnb or VRBO) so that they match before attempting to merge them in Hospitable.
They are of different listing types: for example, a private room and an entire house
The listings are set to different currencies on the booking platforms: for example, EUR on Vrbo and USD on Airbnb (Hospitable cannot update your pricing correctly in this instance)
They have overlapping reservations for future dates: the property would be double-booked.
Depending on the booking platform's system, the listings have an open pre-approved inquiry that conflicts with an active reservation for the other listing
The properties are both in a parent-child setup: in this case, you’ll need to temporarily remove the parent-child setup, merge, and then reconfigure the setup. You can read more about that here.
Note: You cannot merge properties if one or more of them are in a Parent/Child relationship. The Parent/Child relationship needs to be removed before you can merge the properties. You then re-establish the relationship after merging.
You can read more about Parent/Child relationships here.
Good to Know
Transitioning from an Old Listing to a New One
If you are transitioning from an old listing to a new one (e.g., creating a replacement on Airbnb), follow these steps:
Unlist the old property on your booking platform to retain existing reservations.
Merge the new property with the old one.
Double-check that the new listing's calendar represents accurate availability to open for new bookings.
Verifying a Successful Merge
Once the merge is complete, you can confirm it by:
Navigating to Hospitable > Properties.
Checking to see if all listings now appear grouped under each property.
If you see the relevant listings grouped together on the same property, your merge was successful. After merging, your calendar edits must be directly managed on the unified Hospitable calendar.
If You're Using an API-Connected Pricing Tool
When you merge two or more properties together, all but one of those property IDs are deleted.
If you use an API-connected pricing tool (PriceLabs, Beyond Pricing, Wheelhouse, etc.), you'll want to make sure that the current property ID matches the one in your dynamic pricing tool.
You can check the property ID in the URL on Hospitable. To find this, click on Properties > Select your property. Example: https://my.hospitable.com/properties/property/PROPERTY ID/merge-match
If this ID matches what you have imported on the dynamic pricing tool, then the connection will continue to work as normal.
If the ID is different, then you will need to update this on the dynamic pricing tool.
Calendar Sync and Settings
When you merge two or more properties together, we will look at your sync settings (Hospitable > Settings > Preferences > Sync) to see what information we should sync upon merging. If no settings are enabled at the time of merging, we will not attempt any syncs until you update your calendar next.
Read more about property sync here.
Vrbo Listings
If your Vrbo listing is unlisted/hidden/paused, Hospitable will not be able to successfully update the calendar until the listing is live. You can read more about that here.