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Properties
Properties
Connect listings together.
+4
28 articles in this collection
Written by
Assistant,
Hanna Rosol,
Lisa Prins
and 4 others
Getting started
What are properties?
A property is a grouping of one or more identical listings in our system
Written by
Lisa Prins
Updated over a week ago
What happens when I edit my property details, fees and discounts?
Written by
Frances Rebollido
Updated over a week ago
How to onboard a new property to Guest experience and Operations?
If you have just added a new property, we have made the onboarding process as easy as possible.
Written by
Frances Rebollido
Updated over a week ago
Why is my property name different from my listing name on the booking channel?
Written by
Denise Marie Rebollido
Updated over a week ago
How do I change the name of a property?
You can easily change the name of a property.
Written by
Hanna Rosol
Updated over a week ago
How can I tag properties?
You can organize your properties using tags.
Written by
Frances Rebollido
Updated over a week ago
Why is my listing not showing up in Properties?
If you can't find a listing in Properties, here's what you can do.
Written by
Frances Rebollido
Updated over a week ago
How do I reset the names of my properties?
You can reset all property names to your default from the booking channel.
Written by
Hanna Rosol
Updated over a week ago
Channel management
Security deposits for Airbnb
You can set an offline security deposit to be required for your Airbnb guest reservations.
Written by
Alyssa Ward
Updated over a week ago
How do I set a lead listing?
Learn about lead listings and what they do
Written by
Jenn Tomaszewski
Updated over a week ago
How do I set the markup rate on a single listing?
You can define a markup rate specific to an individual listing
Written by
Frances Rebollido
Updated over a week ago
Why was Heartbeats retired?
Written by
Assistant
Updated over a week ago
How can I merge properties together?
You can merge matching listings from into one property to sync their calendars and manage conversations and automation effectively.
Written by
Frances Rebollido
Updated over a week ago
How to unmerge listings?
Written by
Frances Rebollido
Updated over a week ago
Why am I unable to merge some properties?
Here are some situation why you cannot merge listings (or properties together).
Written by
Frances Rebollido
Updated over a week ago
How do I add a new listing?
After creating your listing on your booking channel, we will capture your new listing every 2 hours. Here is how to speed up this process.
Written by
Hanna Rosol
Updated over a week ago
Muting properties and listings
How do I unmute a property?
Written by
Frances Rebollido
Updated over a week ago
What does muting properties do?
Muting properties excludes them from our services and the user's billing.
Written by
Frances Rebollido
Updated over a week ago
How do I mute or exclude a listing or property?
It is possible to mute a property so that they are not imported into our platform and you do not get charged for its active listing(s).
Written by
Frances Rebollido
Updated over a week ago
How do I delete a listing?
It's not actually possible to delete listings, but you can instead mute a property in Hospitable.
Written by
Frances Rebollido
Updated over a week ago
Sync
Why did dates not get blocked on all listings when I got a reservation?
Written by
Jenn Tomaszewski
Updated over a week ago
Can I sync listings where one of them is a combination of the other listings?
This is considered a parent-child listing relationship and is not currently supported, but there is a workaround for it.
Written by
Frances Rebollido
Updated over a week ago
What is Reservation Sync?
Reservation sync helps you prevent double bookings.
Written by
Frances Rebollido
Updated over a week ago
How to activate Pricing Sync?
Activating this setting syncs prices across listings, regardless of where the change was made from.
Written by
Frances Rebollido
Updated over a week ago
How to deactivate Sync?
Sync is the best product to ensure that you do not know about double bookings!
Written by
Hanna Rosol
Updated over a week ago
What does Sync do?
Learn all about the sync behaviors with the subset of features
Written by
Frances Rebollido
Updated over a week ago
iCal
Is there an iCal feed of reservations for my property?
The Property iCal feed allows you to view reservations on your own calendar app or share a property's calendar with a 3rd party.
Written by
Frances Rebollido
Updated over a week ago
How do I revoke access to my reservations iCal?
You may want to revoke your iCal feed if you want to unilaterally stop a third-party from accessing it on their calendar.
Written by
Frances Rebollido
Updated over a week ago