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Property: Discounts Page

How the "Discounts" page on your property works, what discounts you can control there, and what platforms Hospitable pushes those to.

Written by Reynir Óli Smárason

How to navigate to the Discounts page

To navigate to the “Pricing” page, go to:

  1. Hospitable > Properties

  2. Select your property.

  3. Click on the “Discounts” page on the left-hand side menu.

Screenshot highlighting where to find the "Discounts" page on a property.

📓 You will not see the Discounts page unless your property contains at least one fully managed Airbnb, Booking.com, or Vrbo Partner listing.

Available discounts

There are five types of discounts you can set and manage from the Discounts page, plus a Blackout day setting:

  1. Length of stay - Weekly and monthly discounts.

  2. Preferred guests - Platform-specific discounts for verified guests or guests who are signed up to a loyalty program on the platform.

  3. Booking windows - Early bird and last-minute discounts.

  4. New listing - Promotional discounts for new listings, meant to help you get your first bookings.

  5. Mobile - Discounts exclusively offered to guests who book via the booking platform's mobile app.

  6. Blackout dates - Dates that are exempt from any of the other discounts you've set.

🚨 Note: Not all discounts are supported on all connected booking platforms!

See the discount-specific section below for details.

Length of stay discounts

Available on (platform):

  • Vrbo Partner

Applies a discount to longer stays.

The Weekly and Monthly discounts are applied to the accommodation rate of the stay, before property fees (such as the cleaning fee) and before Vrbo's guest service fee.

Configure:

  • Discount percentage

  • Minimum stay length

Hosts can create multiple discount tiers for different stay lengths.

Preferred guests discount

Available on (platform):

  • Airbnb

  • Vrbo Partner

Name of discount on channels:

  • Airbnb: Top-rated guest

    • Guests with at least 3 reviews and an average rating of 4.8.

    • Offers a fixed 15% discount.

    • Discount rate is set by Airbnb and cannot be changed on Hospitable.

  • Vrbo Partner: One Key

    • Members of Vrbo's One Key loyalty program.

    • Discount rate can be configured by loyalty tier:

      • Blue members

      • Silver members

      • Gold members

Booking window discounts

Available on (platform):

  • Vrbo Partner

  • Early booking discount.

    • Rewards guests who book well in advance.

    • Guests must book between 60 and 500 days before arrival to qualify.

    • Configure:

      • Discount percentage

      • Minimum booking window

  • Last-minute discount.

    • Encourages bookings closer to the check-in date.

    • Guests must book between 0 and 30 days before check-in to qualify.

    • Configure:

      • Discount percentage

      • Booking window before arrival

New listing discount

Available on (platform):

  • Booking.com

  • Vrbo Partner

Name of discount on channels:

  • Booking.com: New property deal.

    • A fixed 20% discount that helps a new Booking.com listing get its first bookings and reviews faster.

    • Discount rate is set by Booking.com and cannot be changed on Hospitable.

    • Discount ends after 3 bookings or 90 days, whichever comes first.

    • Can be toggled on or off at any time from Hospitable.

    • Discount is only available for 12 months after a Booking.com listing is created, and only if the listing has had no bookings.

  • Vrbo Partner: New listing.

    • A fixed 20% discount that helps a new Vrbo listing get its first bookings and reviews faster.

    • Discount rate is set by Vrbo and cannot be changed on Hospitable.

    • Discount ends after 3 bookings or 90 days, whichever comes first.

    • Can be toggled on or off from Hospitable.

      • Can only be toggled on once.

      • Toggling it off means you cannot toggle it on again.

    • This option is available during the listing creation process.

Mobile discount

Available on (platform):

  • Vrbo Partner

  • Applies a discount to guests booking through the Vrbo mobile app.

  • Mobile promotions are not displayed in Vrbo desktop search results.

  • Can be toggled on or off at any time from Hospitable.

  • Configure:

    • Discount percentage.

    • Date-specific discounts.

  • Each date range created can have different discount rates.

Blackout dates

Available on (platform):

  • Airbnb

  • Vrbo Partner

Blackout dates are when some or all of your discounts don't apply.

Platform-specific behaviours:

  • Airbnb:

    • Only applies to Top-rated guest discount.

    • Removes the Top-rated guest discount for up to 30 days of the year.

    • Hosts can select any 30 days in the year to remove the discount from.

    • All other discounts still apply to those dates.

  • Vrbo Partner:

    • Applies to all discounts.

    • Removes all discounts from the selected dates.

    • Hosts can create multiple blocks.

    • There is no upper limit to the number of Blackout dates.

Missing discounts

Hospitable is continuing to add more discount functionality and enable all platform discounts on Hospitable. This work can take some time.

If the discount you are looking to use is not found on the Discounts page on Hospitable, or is not enabled for the platform you need it for, you will need to configure that discount directly on the booking platform for the time being.

Direct

All available discounts for your Direct booking calendars can be found under:

  • Hospitable > Properties

  • Select your property

  • Click Pricing on the left-hand side bar.

  • Select the Direct Discounts tab.

More on this here: The Direct Discounts sub-page

FAQs

Why can’t I find the Discounts page on my property?

The Discounts page only appears if the property has at least one fully managed Airbnb, Booking.com, or Vrbo Partner listing. Connect one of those listings and the page will show up.

Are discounts set per property?

Yes. Each property has its own Discounts page.

Where do I set discounts for my Direct bookings?

Not on the Discounts page. Go to Properties, select your property, click Pricing, then open the Direct Discounts tab.

Why can’t I change the percentage on the Airbnb Top-rated guest discount?

Airbnb fixes it at 15%. You can turn it on or off, but the rate isn’t editable from Hospitable or anywhere else.

Who counts as a Top-rated guest on Airbnb?

Guests with at least 3 reviews and an average rating of 4.8.

Can I set weekly and monthly discounts for Airbnb or Booking.com on Hospitable?

Not yet. Length of stay discounts on the Discounts page currently work for Vrbo Partner only. For other platforms, set them directly on the booking platform.

Are Vrbo length of stay discounts applied to the cleaning fee?

No. They apply to the accommodation rate only, before property fees like cleaning and before Vrbo’s guest service fee.

Can I offer different discounts for different stay lengths on Vrbo?

Yes. You can create multiple tiers, each with its own minimum stay and discount percentage.

Can I set different One Key discounts for different guests?

Yes. Set a separate rate for Blue, Silver, and Gold members.

How far in advance does a guest need to book to get an early booking discount?

Between 60 and 500 days before arrival. You choose the minimum booking window within that range.

What counts as a last-minute booking?

Bookings made between 0 and 30 days before check-in. You choose the window within that range.

Why can’t I turn on the New property deal for my Booking.com listing?

It’s only available within 12 months of the listing being created, and only if the listing has never had a booking.

How long does the new listing discount last?

On both Booking.com and Vrbo it ends after 3 bookings or 90 days, whichever comes first.

Can I turn the Vrbo new listing discount back on after turning it off?

No. It can only be turned on once, and it’s offered during listing creation.

Why don’t I see my Vrbo mobile discount on the Vrbo website?

Mobile discounts only show to guests booking through the Vrbo app. They don’t appear in desktop search results.

What’s the difference between Blackout dates on Airbnb and Vrbo?

On Airbnb, Blackout dates only remove the Top-rated guest discount, for up to 30 days a year. Other discounts still apply. On Vrbo Partner, Blackout dates remove all discounts on the selected dates, and there’s no limit on how many you add.

A discount I need isn’t on the Discounts page. What do I do?

Set it up directly on the booking platform. Hospitable is adding more platform discounts, but until a discount appears on the Discounts page for your platform, the platform is where you manage it.

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