Some Booking.com discounts can be managed directly from the Discounts page on your property in Hospitable.
This article explains which Booking.com discounts Hospitable supports, how the New property deal works, and which discounts you still need to manage in the Booking.com Extranet.
💡 This article only covers discounts for Booking.com listings. Direct bookings use separate discount settings managed elsewhere in Hospitable.
See more about Direct discounts here: How discounts apply to Direct bookings
Accessing Booking.com Discounts
To manage discounts for a Booking.com listing:
Go to Properties.
Select your property.
Click Discounts in the left-hand menu.
🚨 The Discounts page only appears if the property has at least one fully managed Airbnb, Booking.com, or Vrbo Partner listing.
Available discount types
New Property Deal
A one-time offer that helps a new Booking.com listing get its first bookings and reviews faster.
A fixed 20% discount off all your rooms and rates
The 20% rate is set by Booking.com and cannot be changed in Hospitable.
Ends automatically after your first 3 bookings or 90 days, whichever comes first
Available once per property
Eligibility
A property qualifies when:
It has been open and bookable on Booking.com for less than 12 months
It has not received any reservations yet
🚨 Eligibility is decided by Booking.com, not Hospitable. Hospitable checks with Booking.com on every channel sync (roughly every 6 hours), so the deal can take a short while to appear or disappear after a change.
Turn On the New Property Deal
You can turn on the deal from three places in Hospitable.
From the Discounts page
Go to:
Properties → select a property
Click Discounts in the left-hand side menu
Go to the New listing tab
Toggle New property deal on.
From an opportunity on the Home Dashboard
If your listing is eligible and the deal is not already on, you’ll see a Boost your new Booking.com listing card in your dashboard opportunities. Click Enable to turn on the deal.
During listing creation
When you create a new Booking.com listing, you’ll see an opt-in step for the New property deal after the cancellation policy step and before you go live. Select opt-in, and the deal turns on automatically once your listing is live and eligible.
What to expect after you opt In
If you opted in during listing creation, there may be a short gap between going live and the deal activating. Booking.com doesn’t always offer the deal the moment a listing goes live.
During that gap, the Discounts page shows the deal as not available. Hospitable keeps checking on each sync.
When Booking.com ends the deal (after 3 bookings or 90 days), the toggle in Hospitable turns off on its own.
🚨 The New property deal is one-time per property. Once Booking.com ends it, the deal will not be offered again for that listing.
Turn off the New Property Deal
You can turn the toggle off at any time from the Discounts page.
Turning it back on reactivates the same deal, as long as Booking.com still considers your listing eligible.
Discounts you manage on Booking.com
The following Booking.com discounts are not yet available on the Discounts page. Set them up directly in the Booking.com Extranet:
Genius discounts
Mobile rates
Country rates
Deals such as Basic, Early booker, and Last-minute deals
Any other Booking.com promotions
🚨 The Weekly, Monthly, Early bird, and Last-minute discounts under Pricing → Direct Discounts only apply to your Direct booking website. Hospitable does not push them to Booking.com.
FAQs
Why can’t I see the Discounts page?
Why can’t I see the Discounts page?
The property needs at least one fully managed Airbnb, Booking.com, or Vrbo Partner listing.
Are discounts set per property?
Are discounts set per property?
Yes. Each property has its own Discounts page.
Can I change the 20% New property deal discount?
Can I change the 20% New property deal discount?
No. Booking.com sets the rate.
How long does the New property deal last?
How long does the New property deal last?
Until your listing gets 3 bookings or reaches 90 days, whichever comes first.
Why can’t I turn on the New property deal?
Why can’t I turn on the New property deal?
Your listing is probably no longer eligible. The deal is only available within 12 months of the listing going live on Booking.com, and only if the listing has never had a reservation.
Why does the New property deal show as “not available”?
Why does the New property deal show as “not available”?
Booking.com hasn’t offered the deal to your listing yet. This is normal right after a listing goes live. Hospitable checks again on every sync, roughly every 6 hours.
If I turn the deal off, can I turn it back on?
If I turn the deal off, can I turn it back on?
Yes, as long as Booking.com still considers your listing eligible and the deal hasn’t ended.
Why did the New property deal toggle turn itself off?
Why did the New property deal toggle turn itself off?
Booking.com ended the deal because your listing reached 3 bookings or 90 days. Once that happens, you can’t turn the deal back on for that listing.
Can I set Blackout dates for Booking.com?
Can I set Blackout dates for Booking.com?
No. Blackout dates only apply to Airbnb and Vrbo Partner listings.
Why didn’t my Weekly discount change in Hospitable update Booking.com?
Why didn’t my Weekly discount change in Hospitable update Booking.com?
The discounts under Pricing → Direct Discounts only apply to your Direct booking website. Update Weekly and other Booking.com discounts in the Booking.com Extranet.