You can offer guests discounts to increase bookings, automatically through your pricing or through promo codes. Here’s how discounts work, how they’re applied when multiple types are available, and what to expect when using rule sets.

There are two main ways for guests to receive discounts on Direct bookings:

Guests may automatically receive a discount based on the pricing settings configured in your rule sets. These include:

Note: If you are using rule sets, we will always apply the rule set’s nightly rate before any automatic discounts are calculated.

You can also offer guests manual discounts using promo codes. These are entered by the guest at checkout.

Want to create a promo code? Learn how to create and manage promo codes here.

When a booking qualifies for multiple discounts, only one discount will apply.

If a guest qualifies for multiple discounts of the same category, we’ll apply only the most relevant one.

For example:

If a booking qualifies for discounts across different categories (e.g. a length of stay and an early bird discount), we will prioritize discounts in this order:

When you create a promo code, you choose whether it stacks with automatic discounts or replaces them:

Rule Sets Overview