Hospitable.com

What the Direct booking experience looks like for a guest and a host

How Direct bookings work

Block dates, and generate a payment link for guests to complete the Direct booking.

Adding a Direct Booking

How to cancel a booking and issue refunds.

Cancelling Direct bookings

How it works, what's covered, and how to report an incident

Direct Premium Damage Protection

Automatically accept qualified Direct booking requests

Instant Book for Direct

Manage promotions by configuring discounts to share with your guests.

Direct promo codes

How to configure the cancellation policy manager to match your business

Direct Cancellation Policies

Every Premium booking is vetted and ID verified

Direct Premium guest verification

How to send money and make ad-hoc requests for money for Direct bookings.

Direct: Send Or Request Money

Block dates, set a price, and generate a payment link for guests to complete the booking.

Custom quotes

Allow your guests to make partial payments and manage these bookings.

Direct Payment Terms

Drive conversions on large bookings and long lead times by allowing guests to pay in installments.

Improve conversions with payment terms

Starting January 1, 2025, a 7.5% levy will apply to short-term rental bookings in Victoria, Australia. This levy applies to the total booking fees paid, including accommodation fees, cleaning fees,…

Victorian Short-Term Rental Levy: Overview

Western Australia Short-Term Rental Register

Leave and Receive Reviews for Direct Bookings

Understand the processes and identify how to manage your Direct booking.

Direct Booking Guest FAQs

How discounts apply to Direct bookings

Managing your Direct Booking Service fees to align to your business model.

Direct Booking Service Fees

How to adjust reservations for your guest, and issue refunds.

Altering Direct Bookings

Ethan Brown

Abby Grous

Andrew Schorr

Accepting, modifying, and cancelling Direct bookings

Managing bookings

Status page

Pricing

Hospitable status

Find answers and get help from Intercom Support and Community Experts

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