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Custom quotes

Block dates, set a price, and generate a payment link for guests to complete the booking.

Andrew Schorr avatar
Written by Andrew Schorr
Updated over 6 months ago

Custom quotes allow Direct Basic and Premium hosts to generate a personalized quote for guests who may contact them outside of their Direct booking website. We'll hold a temporary block on the dates until the guest completes payment, or until the quote expires, unblocking the dates.

Benefits of using custom quotes

  • Set your own price
    We'll show you your current "retail" price on your Direct site and let you change your nightly rate and fees, including adding any special discounts or additional fees directly to the invoice.

  • Conditional calendar blocks
    Block dates and forget about it. If the guest doesn't make payment in time, we'll automatically remove the block.

  • Skip guest verification for returning Premium guests
    We auto-complete guest information for returning guests. For Premium guests, we also retrieve any previous Autohost guest vetting results so returning guests don't have to complete verification again.

How to generate a custom quote

  1. Select dates on your Hospitable calendar

  2. Click +Add booking at the bottom of the right side bar

  3. Select Direct booking

  4. Enter all guest details you have plus the guest count

  5. Make any desired changes to the price

    1. This is an optional step, allowing you to edit values for your nightly rate and fees

    2. You can add any additional fees or discounts.

    3. Taxes and Direct Premium fee calculation update automatically

  6. Set the quote expiration time of 24, 48, 72 hours or 1 week.

  7. Confirm details and submit

  8. Hospitable emails a link to pay to the guest

As long as the guest makes payment before the expiration time, the quote will convert into a reservation. If you cancel the quote from the inbox, or if payment is not made, your calendar will be unblocked.

For Direct Basic, quotes are immediately accepted after payment. For Direct Premium, guests may still need to complete guest verification steps before the reservation is automatically accepted.

Guest verification on custom quotes

For Premium guests, we also retrieve any previous Autohost guest vetting results so returning guests don't have to complete verification again. When we find a previous guest vetting result, the Guest verification field will be highlighted in green [below]. For these reservations, as soon as the guest completes the payment, the reservation will be immediately accepted.

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