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Leave and Receive Reviews for Direct Bookings
Leave and Receive Reviews for Direct Bookings
Abby Grous avatar
Written by Abby Grous
Updated this week

Leaving Reviews for Direct Guests

Leave a review for your guests to share your experiencing hosting that guest with other Hospitable hosts. Your review will not be shared with the guest.

After a guest checks out, you can leave a review from the inbox thread.

When you receive a booking request from a guest that has been reviewed by other hosts, you will see if the guest is recommended by other hosts.

If you have Instant Book enabled, requests to book from guests that are not recommended by other hosts will not be automatically accepted.

Receive Reviews from Direct Guests

After a guest checks out, they'll receive an email asking them to review their stay. Guests can leave their review in the guest portal. These reviews can be displayed on your Direct site.

Tip💡You can prompt your guests to leave you a review for their Direct stay by creating an after check-out messaging rule. Use the %guest_portal% short code to send the guest a link to the guest portal to leave a review.

For example:

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