A property is the grouping of one or more booking platform listings for the same physical property in Hospitable. For example, a Property on Hospitable can contain listings on Airbnb, Agoda, Booking.com, Vrbo, and Direct booking for the same physical property. It’s essentially a container for your listings.

A listing is specific to the booking channel. For example, a property may be listed on Airbnb, Agoda, Booking.com, Vrbo, and Direct. These are all individual listings for the same property. Many of their settings can be set individually, per listing and booking platform.

Merging properties means merging matching listings from different channels into one property to sync their calendars. If these listings are not merged into the same property, then Hospitable will not know that they are listings for the same physical property, and their calendars will not be synced. This can result in double bookings across various booking channels.

You should merge your listings into properties if:

Read more about how to merge properties and listings here.

Once merged on the same property, your listings will be kept in sync with calendar edits made on Hospitable and when reservations are booked. Merging at least two listings together under a single property will automatically turn on Reservation Sync to help you avoid double bookings.

You can read more about property sync settings here.

Hospitable bills properties based on the number of active properties connected to a user’s account and based on the number of active properties included with your subscription plan. Each property you manage in Hospitable counts toward your subscription total, and pricing scales according to the number of active properties beyond the number of included active properties.

This is also why it is important to merge your listings into properties wherever relevant, to avoid unnecessary overages on your bill.

You can read more about how subscriptions work here.

There may be situations where you can’t merge your properties or listings because they can’t be blocking each other’s calendars when booked, such as in a Parent/Child relationship.

A parent-child relationship between properties means that a booking on one property blocks the calendar of a related property. This is useful for hosts who have properties that can be booked as an entire unit or individually as separate units, such as a duplex or triplex.

You can read more about Parent/Child properties here.

The property name in Hospitable follows the internal name of your listing on the booking channel when you first connect the listing to your Hospitable account.

This is not changed automatically when the listing name changes.

If you change the listing name on the booking channel, we will automatically update the listing name in Hospitable, but the property name will remain the same.

You can manually change the property name anytime.

If you want to update the names of all of your properties to reflect the current listing names on the booking channel, you can reset the names of all your properties at once.

When merging listings together, the name of the resulting property will be the Airbnb listing name by default. The listing name that appears in our system can either be:

If you had assigned an internal name, we always display that over the public name.

Listings are pulled in from your connected accounts. When you connect a new booking channel to your Hospitable account, your listings will appear within a few moments.

If you add a new listing to your already connected booking account, then we will detect that listing in our next sync with your channel. These syncs run every 2 hours, but in some cases could be spaced out more.