Before You Connect
First, we need to make sure that everything is set up on Booking.com so that we can connect to your listing.
In order to connect successfully, you'll need to make sure that:
Your property is already created and set up in Booking.com
All of your properties are on either a ‘Flexible’ or ‘Non-refundable’ rate plan. See more about supported rate plans HERE.
All imported calendars are removed. You can find this on Booking.com under Rates & Availability > Calendar & Pricing > Calendar sync.
Your property's status is set to Open/Bookable and your listing has the correct availability and inventory:
Go to Rates & Availability > Calendar & Pricing > Calendar and click Bulk Edit.
Set the date for "Up to and including" two years into the future.
Set a price, click Save.
Set the rooms to Open, click Save.
Assign only one room, click Save.
The connection process must start on Hospitable!
Starting the connection from Booking.com will fail.
Go to the Connected accounts page
Click on the Connect with Booking.com button
Verify that your Booking.com setup meets our requirements ✅
Provide your Booking.com linked email address
Tell us how many properties you need to connect
Provide the accommodation ID for all of the properties.
You can find your accommodation ID on your Booking.com Extranet, more info here.
A new tab or window will open, redirecting you to the Booking.com extranet.
Follow the connection flow on Booking.com's site
If prompted, select the properties you wish to connect to
Confirm the connection
It will take a few minutes for your listings to get pulled into Hospitable. Please make sure to refresh your page. Be sure to merge your listings with their corresponding Airbnb/VRBO listings.
We do not change any of the settings of your connected Booking.com channel or interfere with your usage of your booking channel. This means you can still communicate with your guests and accept or reject their requests to book, change your password or payout details, and do all the many operations you usually do on your booking channel.