Connect a Booking.com Account

Here is how to get your Booking.com listings connected to Hospitable!

Reynir Óli Smárason avatar
Written by Reynir Óli Smárason
Updated over a week ago

Before You Connect

First, we need to make sure that everything is set up on Booking.com so that we can connect to your listing.

In order to connect successfully, you'll need to make sure that:

  1. Your property is already created and set up in Booking.com

  2. All of your properties are on either a ‘Flexible’ or ‘Non-refundable’ rate plan. See more about supported rate plans HERE.

  3. All imported calendars are removed. You can find this on Booking.com under Rates & Availability > Calendar & Pricing > Calendar sync.

  4. Your property's status is set to Open/Bookable and your listing has the correct availability and inventory:

    1. Go to Rates & Availability > Calendar & Pricing > Calendar and click Bulk Edit.

    2. Set the date for "Up to and including" two years into the future.

    3. Set a price, click Save.

    4. Set the rooms to Open, click Save.

    5. Assign only one room, click Save.

Note: Please ensure your calendar is open/bookable before connecting, as blocked dates on your Booking.com calendar (excluding reservations) may be unable to be opened up by Hospitable once you connect. You will be able to block dates from Hospitable after connecting.

The connection process must start on Hospitable!

Starting the connection from Booking.com will fail.

On Hospitable:

  1. Go to the Connected accounts page

  2. Click on the Connect with Booking.com button

  3. Verify that your Booking.com setup meets our requirements ✅

  4. Provide your Booking.com linked email address

  5. Tell us how many properties you need to connect

  6. Provide the accommodation ID for all of the properties.
    You can find your accommodation ID on your Booking.com Extranet, more info here.

  7. Set a markup rate to allow us to push rates from the Hospitable calendar (you do have to set a number here even if it's 0)

  8. A new tab or window will open, redirecting you to the Booking.com extranet.

  9. Follow the connection flow on Booking.com's site

  10. If prompted, select the properties you wish to connect to

  11. Confirm the connection

It will take a few minutes for your listings to get pulled into Hospitable. Please make sure to refresh your page. Be sure to merge your listings with their corresponding Airbnb/VRBO listings.

Need to add more properties from an already connected Booking.com account?

Simply repeat this process. When asked "How many properties do you manage under..." you put in the number of NEW properties you are attempting to add to your Hospitable account. Do not include the number of properties you have already connected.

After connecting your Booking.com listing to us, Booking.com will no longer allow you to manually edit the calendar on the Extranet. This will be done from Hospitable.

We do not change any of the settings of your connected Booking.com channel or interfere with your usage of your booking channel. This means you can still communicate with your guests and accept or reject their requests to book, change your password or payout details, and do all the many operations you usually do on your booking channel.

Did this answer your question?