Hospitable manages listing content and settings differently depending on the booking channel. While many settings can be managed directly from Hospitable, some channels have their own limitations, restrictions, or fields that must be managed outside Hospitable.
This article provides a high-level overview of what Hospitable manages on each channel and highlights important channel-specific limitations.
This article focuses on channel-specific behavior. For instructions on updating listing settings, see the relevant Property Pages and Listing Management articles.
At a Glance
Feature | Airbnb | Booking.com | Vrbo Partner | Direct |
Listing content | Supported ✅ | Limited ⚠️ | Supported ✅ | Supported ✅ |
House rules | Supported ✅ | Limited ⚠️ | Limited ⚠️ | Supported ✅ |
Photos | Supported ✅ | Supported ✅ | Supported ✅ | Supported ✅ |
Amenities | Supported ✅ | Supported ✅ | Supported ✅ | Supported ✅ |
Discounts | Not managed in Hospitable ❌ | Not managed in Hospitable ❌ | Managed in Hospitable ✅ | Managed in Hospitable ✅ |
Booking mode | Supported ✅ | Restrictions apply ⚠️ | Restrictions apply ⚠️ | Supported ✅ |
Listing creation | Supported ✅ | Supported ✅ | Supported ✅ | Supported ✅ |
Airbnb
What Hospitable Manages
Hospitable supports management of:
Property details
Listing descriptions
House rules
Photos
Amenities
Pricing
Availability
Booking settings
Cancellation policies
Airbnb-Specific Limitations
Check-Out Tasks
Check-out tasks are an Airbnb-specific feature and are only used by Airbnb.
Availability Window Behavior
Airbnb does not support an 18-month availability window. If you select 18 months in Hospitable, Airbnb stores the closest supported value.
Discounts
Hospitable does not manage Airbnb discounts.
Manage Airbnb discounts directly in Airbnb, including:
Weekly discounts
Monthly discounts
Date-specific promotions
Rule-set discounts
Languages
Languages are pulled from Airbnb and are currently read-only in Hospitable.
Booking.com
What Hospitable Manages
Hospitable supports management of:
Pricing
Availability
Photos
Amenities
House rule settings
Cancellation policies
Booking mode
Booking.com-Specific Limitations
Listing Descriptions
Booking.com does not use Hospitable descriptions.
Instead, Booking.com generates listing descriptions from structured property information.
To update a Booking.com-generated description, contact Booking.com Partner Support.
House Rules
Booking.com supports predefined rule settings such as:
Pets
Smoking
Events
Children
Maximum guests
Check-in and check-out times
Quiet hours
Curfew
Additional custom house rule text is managed through Booking.com's Special Conditions field, which is not currently available in Hospitable.
Minimum Stay Settings
Hospitable currently pushes a single minimum stay value to both Booking.com minimum stay fields:
Minimum Stay From Arrival
Minimum Length of Stay
These values cannot currently be configured independently through Hospitable.
Booking Mode Restrictions
Booking.com supports:
Instant Book
Request to Book
Request to Book is only available for:
Apartments
Holiday Homes
Villas
If a Booking.com listing was created with Instant Book enabled before connecting a PMS, Booking.com does not allow the listing to be switched to Request to Book after connection.
Pet Fees
Pet fees cannot currently be managed through Hospitable and must be configured in the Booking.com Extranet.
Vrbo Partner
What Hospitable Manages
Hospitable supports management of:
Listing creation
Property descriptions
Photos
Amenities
Pricing
Fees
House rules
Availability
Booking settings
Cancellation policies
Discounts
Vrbo House Rule Limitations
Vrbo uses a different house rule format than Airbnb and Direct.
For Vrbo Partner listings:
A maximum of 3 custom house rules is supported
Custom rule notes are limited to 50 characters each
Long-form house rule content may be shortened or truncated to fit Vrbo's format
Description Behavior
Vrbo uses a dedicated Vrbo description field.
Unlike Airbnb, Vrbo combines listing content into a single description and applies its own validation rules.
Discounts
Vrbo discounts are managed through Properties → Discounts.
Supported discount types include:
Early Booking
Last Minute
Weekly
Monthly
Mobile-Only
OneKey / Preferred Guest
New Listing
Blocked Dates
Vrbo discounts support percentage-based discounts only. Fixed-amount discounts are not supported.
Existing discounts configured directly in Vrbo are removed when a listing is connected to the Vrbo Partner integration. Review and recreate any required discounts in Hospitable after connecting.
Additional Vrbo discount behavior:
Discounts do not stack
The largest applicable discount is applied
Vrbo dashboard discount settings become effectively read-only after connection
Booking Mode Restrictions
Vrbo supports:
Instant Book
Request to Book
Vrbo's "Instant Book for early requests" setting is not supported.
Hospitable enforces the booking mode configured in Hospitable and may overwrite conflicting settings changed directly in Vrbo.
Listing Visibility
Vrbo provides separate Pause and Hide listing options.
In Hospitable, both states are represented as a single Unlisted status.
Connection and Upgrade Behavior
When a property is connected, upgraded from Legacy, or merged into the Vrbo Partner integration, Hospitable does not immediately overwrite listing content on Vrbo.
Instead:
Existing Vrbo values are imported into Hospitable as channel-specific values
Future edits made in Hospitable are pushed to Vrbo
Reviews
Vrbo reviews are managed directly on Vrbo and are not currently surfaced in Hospitable.
Vrbo Legacy
What Hospitable Manages
Vrbo Legacy supports calendar synchronization only.
Supported settings include:
Availability
Nightly pricing
Minimum stay requirements
Check-in restrictions
Check-out restrictions
Limitations
Vrbo Legacy does not support:
Listing creation
Photos
Amenities
Fees
Discounts
Cancellation policies
Booking mode management
Listing content management
Unlike Vrbo Partner, hosts can continue making manual listing and calendar changes directly in Vrbo while using the Legacy connection.
Direct
What Hospitable Manages
Hospitable supports management of:
Listing content
Photos
Amenities
Pricing
Availability
House rules
Booking settings
Discounts
Direct Discounts
Direct booking discounts are managed through Properties → Pricing.
Supported discount types include:
Weekly
Monthly
Early Bird
Last Minute
Unlike Vrbo discounts, Direct discount rules can be combined.
Guest Resources
The following resources can be shared through Direct bookings:
Guidebooks
Rental agreements
Upsells
These resources are available through the Direct booking experience and guest messaging shortcodes.
Read-Only and Informational Fields
Some listing fields are displayed in Hospitable but cannot currently be edited.
These include:
Bed counts
Bedroom counts
Bathroom counts
Room counts
Languages imported from Airbnb
Property tags are internal to Hospitable and are not pushed to any booking channel.
Frequently Asked Questions
Why doesn't my Booking.com description match what I entered in Hospitable?
Booking.com generates listing descriptions from structured property data rather than using Hospitable's description fields.
Why are my Vrbo house rules shorter than what I entered?
Vrbo limits listings to a maximum of 3 custom house rules and limits custom rule notes to 50 characters each.
Why did my discounts disappear after connecting Vrbo?
Vrbo removes existing discounts when a listing is connected to the Vrbo Partner integration. Recreate any required discounts in Hospitable after connecting.
Why does Booking.com show the same value for Minimum Stay From Arrival and Minimum Length of Stay?
Hospitable currently uses a single minimum stay setting for both Booking.com fields.
Why can't I switch my Booking.com listing from Instant Book to Request to Book?
If the listing was created with Instant Book enabled before connecting a PMS, Booking.com does not allow the booking mode to be changed after connection.
Can I manage Airbnb discounts in Hospitable?
No. Airbnb discounts must be managed directly in Airbnb.
What's the difference between Vrbo Partner and Vrbo Legacy?
Vrbo Partner supports full listing management through Hospitable, including content, photos, amenities, discounts, fees, and booking settings.
Vrbo Legacy only supports calendar synchronization and limited pricing controls.