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How to onboard a new property to Guest experience and Operations?
How to onboard a new property to Guest experience and Operations?

If you have just added a new property, we have made the onboarding process as easy as possible.

Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated over a week ago

Our platform is designed to support short-term rental businesses of all sizes, and we've made the process of onboarding new properties as easy as possible.

Our Onboarding assistant is a feature that allows you to quickly apply existing rules, canned responses, custom codes and teammates to a property.

This means you will no longer need to access your messaging rules, notification rules and other categories separately just to assign your newly added property.

To use the onboarding assistant:

  1. Go to Properties

  2. Click on a property name

  3. Click on any of these sections in the left sidebar: Guest experience, Operations or Custom codes

  4. Click the Onboarding assistant button at the top right corner.

  5. Select a category in the left sidebar to view a list of all its existing items.

  6. Click +Add to assign an item to the current property

  7. Hover on Scoped and click Remove to un-assign the property from an item.

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