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Troubleshooting: Merging Properties
Troubleshooting: Merging Properties

If Hospitable is preventing you from merging, these are the likely causes

Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated over 2 months ago

Merging properties on Hospitable combines listings that belong to the same physical rental unit. This allows you the ability to protect against double bookings (with Reservation Sync), manage a unified calendar, and assign relevant rules to the same units.

To reduce the occurrence of accidental merging, our system prevents merging if it does not pass our checks.

Hospitable will prevent properties from being merged if:

  • They do not represent the same physical property: the listing addresses don’t match

  • They are of different listing types: for example, a private room and an entire house

  • The listings are set to different currencies on the booking platforms: for example, EUR on Vrbo and USD on Airbnb (Hospitable cannot update your pricing correctly in this instance). You'll need to update the currency on Vrbo or Airbnb before attempting the merge again.

  • They have overlapping reservations for future dates: the property would be double-booked

  • Depending on the booking platform's system, the listings have an open pre-approved inquiry that conflicts with an active reservation for the other listing

  • The properties are both in a parent-child setup: in this case, you’ll need to temporarily remove the parent-child setup. You can read more about that here.

If you see these errors, please remedy them before proceeding. If you still need help merging your properties, please reach out to our support team.

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