Muting a property will exclude Hospitable services from that property. Learn more about what muting a property does here.
To mute a property:
Go to Properties
Click on the property name
While on the Merge & Match page, click on the Mute button below the listing(s)
To mute a single listing in a multi-listing property*:
Go to Properties
Click on the property that contains the listing
Select the three-dot menu beside the listing name
Select Remove listing
Go back to the All Properties segment
Select the now isolated property
Click on the Mute button below the listing
*Only distinctly different listings can be removed from a property. Listings that are the same, just with a different host, cannot be removed from the property.
To unmute a property:
Go to Properties
Click Muted Properties on the left sidebar
Click on the slashed out property name
Click on the Unmute button below the listing(s)
Note: Muting and unmuting properties can only be done from the primary user's account.
Note: muting a property does not Snooze, Unlist, or Deactivate your listing on the OTA. You'll need to do this directly on the respective platform. Hospitable does not have the ability to Snooze, Unlist, or Deactivate your listing on the OTAs.