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Property: Details & Pricing
Property: Details & Pricing

What are details, fees, discounts, and security deposits, and how are they used?

Jenn Tomaszewski avatar
Written by Jenn Tomaszewski
Updated over a week ago

The information in this article refers to the Details and Pricing pages on your selected property’s page.

To find the Details and Pricing pages:

  1. Log in to your Hospitable account

  2. Click on Properties on the left-side menu

  3. Click on your property

  4. On the left-side menu on the Merge & match page, click on Details or Pricing

How Hospitable Populates These Fields

The property details, fees, and discounts are pulled in from your Airbnb listing.

If you don't have an Airbnb listing connected, you will need to update it manually in order to populate the information on your Direct booking website.

Note: If your lead listing is a Vrbo or Booking.com listing, we will still pull in the details from the Airbnb listing on the property to populate these fields.

How (and Where) to Set Your Property's Details, Fees, and Discounts

Direct

The details, fees, and discounts set on these pages are used to populate your Direct booking website or widget.

Airbnb

We can push the value you set for your security deposit back to Airbnb. This is the only field that we push back to the listing. All other fields must be set on Airbnb directly.

All other platforms

All other details, fees, and discounts need to be set directly on your booking platforms.


Make Manual Updates

You can make manual changes by clicking on the field and changing the number (or pressing Edit). However, as a reminder, these changes are not pushed to the other platforms (with the exception of Airbnb Security Desposits). This information is only used for your Direct booking website.

Once a field is edited in Hospitable, it is unlinked from Airbnb. This means that future changes made on Airbnb will not be reflected on Hospitable. You can relink these fields if needed.

The Airbnb icon is colored for property details that are pulled from Airbnb.

The icon turns to grey after edits are made in Hospitable and we stop pulling updates for this item from your Airbnb listing.


Relink Edited Fields with Airbnb

If you edited a field and wish to relink it with Airbnb, click on the Resync button at the top right corner of the Details page. Check the box "Also synchroise unlinked fields" and then click Resync now.


Resync Updated Fields from Airbnb

If you changed one or more of these fields on Airbnb, we will sync those changes during our next two-hour sync. If you wish to sync those details sooner so your Direct Site remains updated, you can use the Resync button at the top right corner of the Details page. Click Resync now.

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