The RemoteLock integration supported by Hospitable is no longer available. Hosts who already have RemoteLock configured can continue using the integration. RemoteLock is in the process of building an integration to Hospitable, at which point RemoteLock customers will transition to that new integration.
Hospitable can integrate with your RemoteLock account to automatically send access pin codes to guests.
About the Integration
This integration will sync with your RemoteLock account to create access pin codes in the guest profile and create or revoke access pin code access to your guests. Additionally, you can schedule automated messages to automatically send access pin codes to your guest.
Connecting your RemoteLock account
Navigate to Hospitable > Apps
Scroll down and click on RemoteLock under the Integrations section
Click "Connect with RemoteLock"
Follow the prompts to connect your account successfully
(Optional) Match supported locks to existing Hospitable properties
Match locks to properties
After connecting Hospitable to RemoteLock, open the “Unmatched Locks” tab
Click the “Edit” button to change the configuration for a particular lock
Select properties that you’d like to match to your device
(Optional) Change the PIN code length
Click “Save”
Review smart lock settings
Hospitable will automatically start generating PIN codes based on your smart lock settings. You can review and change the following settings at any time. Note: Any changes you make to your smart lock settings will only affect future reservations
PIN codes generation helps you configure the logic Hospitable will use to generate PIN codes for your guests
Check-in time buffer helps you configure how much time you’d like to give to your guests to be able to check-in with the generated PIN codes
Check-out time buffer helps you configure how much time you’d like to give to your guests to be able to use with the generated PIN codes
Sending PIN codes to guests
Before Hospitable can automatically send the generated PIN codes to guests, you'll need to add the %smartlock_code% short code to scheduled messages or new reservation messages in the Guest experience.
Need more help? Get answers to the most frequently asked questions such as how our smart lock integrations work, when you can expect codes to be created, when notifications go out, etc. by going over the FAQs here.