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Connect Hospitable with The Host Co. to create stores and send store links in guest messages
Connect Hospitable with The Host Co. to create stores and send store links in guest messages
Emily Tunggala avatar
Written by Emily Tunggala
Updated over a week ago

The Host Co. automatically creates store links for each property to send to guests through the %upsell% short code.

Get started on Hospitable:

  1. Go to Apps

  2. Click The Host Co.

  3. Click Get Started to be redirected to The Host Co. where you can learn more, sign up for a free account or sign in.

Or, initiate the connection on The Host Co.

  1. Log in to your account at https://app.thehost.co/login/

  2. On the Integrations page, click Hospitable

Add the %upsell% short code to your Messaging Rules

The Host Co. will create a unique store link for every Hospitable property. To automate the communication of that store link to the guest, add the link in your Property details and use the %upsell% short code in your messaging rules.

  1. On Hospitable, click Properties > Select the property > Click Details

  2. In the Upsell section, paste the store link provided by The Host Co.

  3. Now, make sure you're using the %upsell% short code in your guest messages. Go to Guest Experience > Messaging Rules > Select the message you'd like to share your store link in. (Note: links can only be shared in messages sent after a confirmed booking. They will not be sent in any message during the inquiry or request to book stage.)

  4. Add the %upsell% shortcode and a brief description of your store to your outgoing messages. The Host Co. recommends adding something like, “If you’re interested in adding any amenities like massage, chef, or mid-stay cleaning, check out our store: %upsell%

This integration was built by The Host Co. If you need additional support, please review The Host Co's help article on how to connect to Hospitable, or reach out to the The Host Co. support team directly at [email protected].

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